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Who integrates Orion with ticketing systems? How do you do it? --Feedback requested

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From time to time, we get questions about integrating with HP Service Desk, BMC Remedy, or any other ticketing system.  We're wondering how many people do this kind of integration?  How do you do it (e.g., Orion sends an email)?  How's it working for you?  Is there something more you'd like to see?


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