Hello,
An old certificate expired at my orion web server. I created a request at IIS, than create new cert, import it.
New cert works fine except scheduled reports. I'm still getting: "Unable to convert the Web Page to PDF"
RunOrionJob.log:
1.11.2013 15:59:04 Started Job-30990.OrionJob
OrionWebPdf.log:
2013-11-01 15:59:04,816 [1] INFO ExportToPdfCmd.HTMLExporter - Settings File contents:
2013-11-01 15:59:04,862 [1] INFO ExportToPdfCmd.HTMLExporter - Begin parsing input data from file C:\Users\SVCSOL~1.ORI\AppData\Local\Temp\radF8296.tmp.enc
2013-11-01 15:59:04,862 [1] INFO ExportToPdfCmd.HTMLExporter - URL=https://xxxxxx.xxx.xxx.xxx/Orion/Report.aspx?Report=Volumes%20by%20%25usage%20over%2080%25&ReturnTo=aHR0cHM6Ly9zb2xhcmlzL09yaW9uL1JlcG9ydHMvVmlld1JlcG9ydHMuYXNweA==&InlineRendering=TRUE&MinPageWidth=1024&Printable=TRUE&AccountID=svc%2Esolaris%2Eorion%40cz%2Eavg%2Ecom&Password=4DkHQrCS
OutputFile=C:\Users\SVCSOL~1.ORI\AppData\Local\Temp\rad4AFD5.tmp.pdf
TimeoutSeconds=240
ConversionDelay=0
Width=0
CreateERRLog=true
Username=xxx\xxx.xxxx.xxx
Password=xxxxxxx
2013-11-01 15:59:04,862 [1] INFO ExportToPdfCmd.HTMLExporter - End parsing input data from file C:\Users\SVCSOL~1.ORI\AppData\Local\Temp\radF8296.tmp.enc
2013-11-01 15:59:04,909 [1] DEBUG ExportToPdfCmd.HTMLExporter - NavigationTimeoutMilliseconds 600000
2013-11-01 15:59:04,909 [1] DEBUG ExportToPdfCmd.HTMLExporter - ConversionDelayMilliseconds 360000
2013-11-01 15:59:04,925 [1] INFO ExportToPdfCmd.HTMLExporter - ExportToPdfCmd Exporting...
2013-11-01 16:09:06,761 [1] ERROR ExportToPdfCmd.HTMLExporter - FAIL: Convertion failed. Operation times out.
Mail:
Message from SolarWinds Report Scheduler Attached PDF export of: <here is correct URL>
Unable to convert the Web Page to PDF
------
with no further error description.
After seraching & reading thwack forums I tried:
- Replace server name by FQDN at report URL
- Set Longer timeouts at ExportToPDFCmd.exe.config
- Set ExportToPDF.HttpsServerName at web.config
- Account used for scheduled tasks is local administrator at orion server. I tried all available browsers, logged localy at orion server. Works fine.
And of course - tried to restart IIS, All Orion Services, whole server...
Could anybody provide me an advice, please?