In working to build new servers with SolarWinds (NPM 10.1.3) installed. I have run into an issue with the Configuration Wizard. The servers have been STIGed before I start installation.
In trying to configure the Orion Core Service Component Orion Information Service the following error message is given: "A specified logon session does not exist. It may already have been terminated."
Looking in the ConfigurationWizard.log log file I see the following:
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2014-02-20 15:36:13,234 [1] INFO ConfigurationProgressScene - Installing Orion Information Service
2014-02-20 15:36:13,234 [1] INFO ConfigurationProgressScene - Uninstalling SolarWinds Orion Information Service v1 ...
2014-02-20 15:36:18,319 [1] INFO ConfigurationProgressScene - Installing SolarWinds Orion Information Service v1 ...
2014-02-20 15:36:18,413 [1] INFO ConfigurationProgressScene - Starting SolarWinds Orion Information Service v1 ...
2014-02-20 15:36:18,413 [1] INFO ConfigurationProgressScene - SolarWinds Orion Information Service v1 Installed
2014-02-20 15:36:18,413 [1] INFO ConfigurationProgressScene - Saving Information Service plugin file to C:\Program Files (x86)\Common Files\SolarWinds\InformationService\plugins\Orion.plugin
2014-02-20 15:36:18,413 [1] INFO ConfigurationProgressScene - Found local certificate with subject name CN=SolarWinds-Orion, friendly name SolarWinds-Orion, and thumbprint E85FDFCB91A4DC044CA3C1513AA0DAA9A7F3B164
2014-02-20 15:36:18,413 [6] DEBUG OrionMainPlugin - { ExecuteScalarQuery entered
2014-02-20 15:36:18,413 [6] INFO OrionMainPlugin - SELECT ServerCertificate FROM ServerCertificates WHERE Replaced IS NULL
2014-02-20 15:36:18,429 [6] INFO OrionMainPlugin - Result: 'System.Byte[]'
2014-02-20 15:36:18,429 [6] DEBUG OrionMainPlugin - } ExecuteScalarQuery exited
2014-02-20 15:36:18,507 [1] INFO ConfigurationProgressScene - Found database certificate with subject name CN=SolarWinds-Orion, friendly name SolarWinds-Orion, and thumbprint E85FDFCB91A4DC044CA3C1513AA0DAA9A7F3B164
2014-02-20 15:36:18,522 [1] INFO ConfigurationProgressScene - No sslcert http configuration for endpoint 0.0.0.0:17778 exists. Creating a new one.
2014-02-20 15:36:18,522 [6] ERROR ConfigurationProgressScene - Exception while configuring plugin Orion Core Services component Orion Information Service. System.ComponentModel.Win32Exception: A specified logon session does not exist. It may already have been terminated
at SolarWinds.Orion.Common.HttpSys.AddSslCertConfig(Guid appId, IPEndPoint endpoint, Byte[] sslHash)
at SolarWinds.ConfigurationWizard.Plugin.Orion.OrionMainPlugin.AddHttpSysSslCertConfig(Int32 port, X509Certificate2 cert, ConfigurationLogDelegate log)
at SolarWinds.ConfigurationWizard.Plugin.Orion.OrionMainPlugin.SetupInformationServiceSslCertificate(IOrionConfigHost host, ConfigurationLogDelegate log)
at SolarWinds.ConfigurationWizard.Plugin.Orion.OrionMainPlugin.InstallInformationServiceV2(IOrionConfigHost host, String path, ConfigurationLogDelegate log)
at SolarWinds.ConfigurationWizard.Plugin.Orion.OrionMainPlugin.InstallOrionInformationService(IOrionConfigHost host, ConfigurationLogDelegate log, String path)
at SolarWinds.ConfigurationWizard.Plugin.Orion.OrionMainPlugin.ConfigureOrionInformationService(IOrionConfigHost host, ConfigurationProgressDelegate progress, ConfigurationLogDelegate log)
at SolarWinds.ConfigurationWizard.Plugin.Orion.OrionMainPlugin.DoConfigure(IOrionConfigHost host, IComponentInfo component, ConfigurationProgressDelegate progress, ConfigurationLogDelegate log)
at SolarWinds.ConfigurationWizard.Plugin.Common.OrionConfigPlugin.SolarWinds.ConfigurationWizard.Common.IOrionConfigPlugin.DoConfig(IOrionConfigHost host, IComponentInfo component, ConfigurationProgressDelegate progress, ConfigurationLogDelegate log)
at SolarWinds.ConfigurationWizard.Host.ConfigurationProgressScene.DoConfigForComponent(IOrionConfigHost host, Int32 componentId)
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The only related Thwack / SolarWinds Knowledge Base topics have either been related to NCM integration or do not contain any relevant actions to take.
Any insights or suggestions?