Before I get into the meat of this I'll start off by saying I have a High support ticket opened with Solarwinds since 6AM this morning. So my issue is that prior to the 10.7 NPM upgrade I had only 3 devices with hardware alarms. After the upgrade I have 200 devices with hardware alarms. Several releases back, I had this problem and Solarwinds had me run a script that changed the way/MIB that NPM used and all the upgrades up until this last upgrade haven't broken it or changed it back. So has anyone out there in Thwack land had or have this issue and if so do you remember what the fix is? I really really really wish that Solarwinds would put this hardware mib selection on the Admin page so it's not some esoteric function buried deep in the knowledgebase. Oh, and before anyone asks, I have searched the knowledgebase, Thwack, as well as my old support tickets on the Customer Portal with no success.
And in the midst of this I'm getting form letters from the sales staff asking me if I am interested in buying NPM. Sales staff just can't seem to match up it's email campaigns with it's own customer database.