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Need SW system diagnosis help please

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The following three screen shots are from a server with the following essential specifications:

- a VM with 4 CPU cores and 16 Gb RAM

- Polling cimpletion is at or near 100% consistently

- Polling rate is 41%

 

However, the server CPU utilization has consistent spiking issues.

 

shot 1.jpgshot 2.jpgshot 3.jpg

Any suggestions for addressing the CPU issue will be appreciated. I should mention that the end user is hesitant to add any more CPU cores to the VM. Would RAM help? Thank you.


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