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Average Response Time & Packet Loss gauges not showing a value

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NPM 10.1.3

I am not receiving any values for  "Average Response Time & Packet Loss" (gauged values)  in node view or other related views.  I have trawled through the forum with no success. I have tried the NPM tool and checked the network latency tag within a selection of my nodes but in all instances response under that tab are  the same -  a grey screen and  "no data available for that time period" displayed;  irrespective of the time interval.

I Suspect its a MIB issue but have no foundation for this. A similar issue posted on the forum gave a fix whereby they used  the "Monitor Polling Engines" tool  and some other sub options but i cannot find those nor know if they are relevant to me. Can you help?

Tks


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