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ReportWriter Report Definition Issues - Correct Data Reporting?

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We have a customer requesting the following two reports (for both Monthly and Weekly time periods):

 

Top 20 Location Report

-------------------------------

Report contains a table with the following columns -

Location

Node ID

Average transmit (bps)

Average transmit (% util)

Average receive (bps)

Average receive (% util)

 

Report should be sorted in descending order by Average receive (% util)

 

Bottom 20 Location Report

-------------------------------

Report contains a table with the following columns -

Location

Node ID

Average transmit (bps)

Average transmit (% util)

Average receive (bps)

Average receive (% util)

 

  Report should be sorted in ascending order by Average receive (% util)


Unfortunately, when we first created the report, the customer deemed the utilization values 'too low' and requested we narrowed down the report time to 'Monday thru Friday and 9AM - 6PM'. We re-ran the reports for this time period and found the values didn't change as expected. I therefore went the route of validating the data for one of the nodes listed at the top of the report. Once selected, I started digging. I'm really concerned about what I found.


For some reason, values I would expect to be variable throughout the report period, were actually constant values. For an updated example that I ran this morning, I ran a report for last week (8/25-8/29) and included the following variables in the report:


Total Bytes Transmitted

Xmit Bandwidth

Xmit Percent Utilization

Total Bytes Recieved

Recv bps

Recv Percent Utilization


From what I can tell, 'Transmit Bandwidth', 'Transmit % Utilization', 'Receive Traffic' and 'Receive % Utilization' are all constant values for this one interface on a node!


Transmit Bandwidth: 512000

Transmit % Utilization: 12 %

Receive Traffic: 81146.31

Receive % Utilization: 16 %


Why are these set values? Wouldn't they be calculated fields based of OID data gathered from the device? I'm a little perplexed.


Thanks!


-Jim


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