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No Solarwinds support

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Hi,

 

I have tried 3 times to contact Solarwinds support for a ticket update today  that has been outstanding for over a week now and have just been in the queue for over 30 minutes each time with no luck. We have had major crashes with the Orion monitoring product and no progress or updates from Solar winds. Does anyone have a contact I can talk to?

 

Based in Australia.


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