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How does Solarwinds calculate percentage availability and percentage packet loss?

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Hi All,

Please I like to find out how Solarwinds NPM 10.6 calculates percentage availability and percentage packet loss.

From my understanding, I thought if a node's percentage availability is for example 98%, then the percentage packet loss should be 2% since the polling engine did not get responds from the nodes during its polling time.

 

But, I found out that some of my reports would have 100% for percentage availability and n% for percentage packet loss where n>0. How come?

 

Kindly assist.

Many thanks.



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