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Details of QoE application definitions

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Is there anywhere I can find a bit more detail about how the built in QoE applications are defined?

We are using the one for Groupwise but it doesn't seem to be showing all of the data that we are expecting. Without knowing how the application is detecting Groupwise traffic, its difficult to know what its capturing.

Is it just using port numbers or something else?

 

Also, in GW world, we are missing NCP traffic which is on port 524


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