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Problems adding F5 load balancer to Solarwinds

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I'm having an issue where I cannot add our 3600 series F5 load balancers to Solarwinds.

We have them configured for snmp v3 with read only permissions. The top level OID specified on the devices are set to only .1, however, we've also tried it all the way down to .1.3.6.1.4.1.3375 which is the F5 OID but I understand that as I wouldn't be able to snag any hardware information if I used just that OID, so we opened it up to do .1. Either way, I keep getting back a test failed.

 

Running wireshark reveals the F5 is responding back with a packet wireshark is labeling with encryptedPDU: privkey Unknown

 

When we saw this we thought maybe that we mistyped one of the keys so we retyped them and still received that same message. After that didn't work we tried simply making an account with incredibly simple (username: test password: test) credentials and still receive the same message so I'm thinking that message might not be indicative of the issue I'm having. Really unsure though.

 

Any help is appreciated.


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