Hey Everyone,
I am new to Orion NPM and IT in general and really need help!
I am trying to set up an advanced alert through the advanced alert manager for a certain node on our network.
The node is an UPS and the universal device poller I am trying to set the alert for is the UPS's battery temperature.
I am trying to send an email when the UPS Battery reaches beyond a certain temperature.
So, within the the trigger condition I have:
Poller Name is equal to <poller name>
Numeric status is greater than <50>
However, after I created and tried testing it...the system does not send an email nor does it send a noise either.
According to the test it is receiving an action and sending the email but neither one of those things seems to be happening.
I'll be back in the office on Monday but any ideas you guys have would be helpful and come Monday I can do some troubleshooting.
I really need help, I tried looking through the forums and the Docs but nothing helps.
Thank you all for your help!
Best,
Steven