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Node is up but Overall hardware status unknown

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Dear Team,

 

I add one ip in solarwinds NPM, after  adding, it is showing "hardware status unknown" . i am not able to see the interfaces traffic utilization as showing "No data available"

 

but node added successfully in the NPM. i check the SNMP community string ,test is also successful.

 

what will be the reason for these, any Device poller issue.

 

Please check the attached file for better idea.

 

Many thanks for your response.

 

Ersahd SM.


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