I checked and verified that the SolarWinds Information Service is started.
It doesn't seem to matter what query I type into the Customer Query box, I always get the "Error: A query to the SolarWinds Information Service failed." message.
I have to admit that I am fairly new to queries in SolarWinds so please feel free to treat me like a newbie. For starters, what would be a good query that SHOULD work that I can test with? I would like to rule out that I am using an incorrect syntax for the query first.
Ultimately, I would like a custom query that will only show me interfaces that have a custom property called CircuitType='VPLS' and to display those interfaces in a table along with other custom interface properties such as CircuitID and CircuitProvider.
Thanks in advance to any advise or comments!