Hi everyone,
we are on Orion Core 2012.2.0, SAM 5.2.0 SP1, IPAM 3.1, NPM 10.4, NTA 3.10.0, IVIM 1.5.0. We monitor quite a large number of Cisco nodes and have Advanced Alert Manager configured to send us email alerts when a node comes up or goes down. This works fine for most nodes, but we have recently discovered that in some cases we do not receive an email alert. In fact, I have set up a test Cisco switch and even though the node status changes properly to up or down in the web interface, we don't receive email alerts. However, when triggering a test alert for those particular nodes, we do receive emails. Has anybody experienced similar issues or does know which settings to check? I have looked into any differences between node configurations on Orion but could not determine any potential issues.
Any help is greatly appreciated!
Many thanks,
Ingo