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Rogue AP detection

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Do you have a need to detect rogue APs connected to your network?


How to Configure Server 2012 to send Syslog to Orion Server

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Does Server 2012 has feature to send Syslog messages to Orion Server? if yes, How to Configure Server 2012 to send Syslog to Orion Server? if not, does SolarWinds has a tool to do that?

Issues with BusinessLayerHost and high CPU utilization

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Hey guys,

 

I have just deployed a new SolarWinds instance and I am having performance issues, specifically high CPU utilization. All software is the latest release. The system is built on a VM with 16 virtual processors (Intel Xeon E5-2697 @2.70GHz). This serves as the main Orion server and has 2 APE's installed for a total of 3. I also have a remote polling engine server with two pollers installed. I have 6000 nodes split evenly between them. We are experiencing a constant 65-85% CPU utilization and the UI is very slow. The SolarWInds.BusinessLayerHost is consistently the top consumer of CPU at an avg of 50%. I have opened a support ticket and they have already taken a look. At the time there were only 8 cores installed. The recommendation was to add 8 more cores and another polling engine to the Orion server. I did this. With a 5-min polling interval the polling engines are at 60% and 52% of their maximum rate so I dont suspect polling to be the issue. Has anyone else noticed this? I am almost desperate at this point to get to the bottom of this high-utilization situation. Any thoughts or suggestions would be much appreciated.

For Uplanned outage entry option required.

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Hi Team,

 

Is there any option to entry or specify uplanned outage ('Power Failure) entry Example like unmage the device for planned outage or maintenance. this option required to to generate below type of reports.

 

 

  1. Devices and links uptime report with unplanned outage details for single device and multiple devices. Need unplanned outage details should be exclude while calculating the uptime report.

 

Regards

Vijaykumar.N

Devices and links uptime report with unplanned outage details for single device and multiple devices. Need planned outage details should be exclude while calculating the uptime report.

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Devices and links uptime report with unplanned outage details for single device and multiple devices. Need planned outage details should be exclude while calculating the uptime report.

Sythetic Alarms went unkown status

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I have several of these that have gone "unknown" and this is the 2nd time in say 2 weeks this has happened. I am not sure what would need to be done to get these active again.  Any ideas?

 

Polling Engine Usage Resource?

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I am curious, is there a way to get a resource on our NOC view that shows the polling engine usage?  I am unable to find anything canned, but I do find canned alerts.  I think usage may be helpful in some environments where you have multiple polling engines and many people making changes to keep track of capacity.  Any help would be appreciated, thanks!

When you installed NPM, did you add Nodes manually or did you run discovery?

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We would like to improve user experience and for such reason I'd like to better understand if our users prefers INITIALLY to add nodes manually or run product network discovery in order to import devices to NPM


1-minute max to tell us about your IT troubleshooting pain points

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Tell us your biggest pain point when troubleshooting IT issues, e.g. users complaining about slow or broken access to applications.

Select your biggest pain point from this list.

Of course any additional comment to this page would be great (e.g. second biggest, pain point not listed below...)

Cisco ASA as a Default gateway?

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There has been over 1 million of Cisco ASAs built and deployed around the world in a past years (good job Cisco!). As not supporting SNMP protocol properly, they often complicate our lives when configured to be Default gateways, not allowing products like SolarWinds User Device Tracker to monitor what's behind. Do you use your ASAs as a Default gateways too? If so, what percentage of your network they route?

Can i install Netpath Probe on a Cisco Router?

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Hi,

 

Is it possible to install netpath probe on a cisco device ( router/switch) and use that a source of sending probes to specific destinations?

 

 

Regards

Raja

Universal Device Poller: Get "unsupported". But MIB Walker and MIB Browser can pull values?

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Setup:

- Running NPM v12.0.0 and MIB database from 11/16/2016.

- Trying to pull custom OID on a "Sierra Wireless" airlink device, OID 1.3.6.1.4.1.20542.9.1.1.1.261

 

Issue:

- Added device to NPM and it "took" using SNMP v2c to pull data for "standard monitoring".  When trying to create a Universal Device Poller", get "unsupported"...but other tools can pull back the data.

 

These "Engineers toolset" tools can browse to the device, get to the OID, and actually show the value:

- SolarWinds MIB Browser

- SolarWinds MIB Walker

 

These tools can walk all the way down to the OID (it can walk or recognizes the OIDs in some way), but return "unsupported"

- Universal Device Poller = Can walk to and select the OID, but the "tester" returns "The OID is not supported"

- The Orion web console, under the device management for "MIB Walker", can walk to and select the OID, but when selected it returns "UNSUPPORTED"

 

Question(s):

- My MIB DB isn't that old, and these devices "are not new or unusual" according to some people.  Why is there a discrepancy between the tools in being able to pull the data in some tools  but not others?

- I could update the MIB DB (it looks like I have to take an outage to do so, go though change control, etc.), and I've seen *many* posts (some over 8+ years old) talking about the MIB database and what it's roles are from old versions of NPM...but is there a way *today* to validate my MIB(s)/OID's are in the database before importing it?  The consensus seems to be that you must import the latest MIB DB into NPM, then if it creating a new device poller still doesn't work you send the OID into support (somehow...make a ticket?) ... then wait patiently?

Events "custom" time period filter - off by 8 hours?

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Anyone else seeing the same?

 

Filtering events by a "custom" time period produces results that are 8 hours earlier.

 

Screen Shot 2017-01-17 at 10.38.02 AM.png

Concurrent users

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Can i have more than 50 concurrent users in NMP ?

 

Thanks for yours comments

NPM 12 RC2 Manage Alerts Refresh Loop

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Installed NPM 12 today and found I am only able to make one edit to any alert before the 'Manage Alert's > Alert Manager' display area goes into a refresh loop for about ninety seconds to three minutes and am unable to manage any of the alerts.  The 'Action Manager' tab does not exhibit this behavior.  Setting a different value on the 'Group By' dropdown seems to shorten the amount of time on the refreshes.  We've also found using the search field before making any edits seems to prevent the refreshes from occurring.

 

How I reproduced it:

 

1.) Click Settings>Manage Alerts

2.) Select the first alert I see and click the 'Edit Alert' button.

3.) When the Alert wizard finishes loading, click the 'Cancel' button.

4.) Sit back and watch the refreshes fly.

 

What we did to try and fix it:

 

  • Restarted all Solarwinds services and IIS
  • Physically restarted the server.
  • Run a database maintenance
  • Ran configuration wizard selecting only website
  • Ran configuration wizard selecting website and services

 

Any thoughts or suggestions would be appreciated.


ASA Hardware Monitor

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We are not be able to able to Monitor Cisco ASA Firewall Hardware.

Device went down but did not send an alert

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We took a device down for maintenance and it never sent an alert. I checked the history and there were no events for when it was down. the only events were for 50% packet loss. In the packet loss history though, it shows packet loss at 100% for 12 hours. Is there a reason why this would show as 100% packet loss but never get flagged as down?

 

faas.JPGfaas2.JPG

Node down false positive

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We have one location that we semi frequently get an alert that a node went down, when in fact it did not.  Is there a way to specify that this location must be down for two polling cycles before it sends us an alert?  I do have them separated out by facility and location so i can specify that.

Unable to Assign Custom Pollers to Agent Polled Devices?

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I just want to make sure that I am not the only one experiencing this phenomenon.

 

We heavily leverage custom pollers in our environment (see The Ultimate CPU Alert...For Linux - Reloaded! for an example) and we've recently decided to go with Linux agents on all of our EC2 instances.  After adding a couple of agents (very nice!) I went to go and apply the custom pollers -- no go.  I tried the 32-bit app and the web UI.  Neither would allow me to assign pollers -- it just didn't see the node.

 

Now I know that back in the day you could "trick" Orion into allow you to assign custom SNMP pollers to a WMI node by first polling that node via SNMP and then converting it to WMI, but we can't do that in this case.

 

While I try and get SNMP configured on these nodes (I *just* noticed that it didn't even get configured!), could someone confirm whether or not an Linux server polled via the agent with snmp installed and configured can have custom pollers assigned to it?

 

Thanks!

Issues with SQL 2014 SP2

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Solarwinds supports up to SQL 2014 SP1, I have been running SP2 for some time now without issue and I am about to update installed products to latest versions...Anyone running SQL 2014 SP2?  And have there been any issues?

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