Advice before Upgrade to NPM 12.2

November 1, 2017, 10:03 am

For those who don't know special characters in the SQL user password can cause problems during your upgrade. Change this before !!!

Upgrade to NPM 12.2 and IPAM 4.5.2: Configuration wizard fails with Exception configuring plugin Orion Core Services - S…

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Room Alert 12E with Orion NPM

November 1, 2017, 10:23 am

≫ Next: NPM 12.2 Upgrade Experience Feedback?

≪ Previous: Advice before Upgrade to NPM 12.2

I am trying to find a way to poll our room alert to get real time temperature in text on orion. So far I am only able to graph it.

I created a custom poller for the probe, Mib 1.3.6.1.4.1.20916.1.10.1.2.2 and also a conversion table to make it show the temp correctly. Just trying to find a way to make it show up as text in orion.

Thanks

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NPM 12.2 Upgrade Experience Feedback?

September 15, 2017, 3:35 pm

≫ Next: Does Solarwinds allow to check the ICMP status of the interfaces hosting IP address

≪ Previous: Room Alert 12E with Orion NPM

Anyone have any upgrade experiences for the general release?

We are looking to upgrade our entire SW suite in addition to NPM and would like to hear any feedback.

Also, is the RC code the same as the GR code?

Thanks in advance

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Does Solarwinds allow to check the ICMP status of the interfaces hosting IP address

October 28, 2017, 10:19 am

≫ Next: Syslog and Trap Rules - earn 1,000 THWACK Points

≪ Previous: NPM 12.2 Upgrade Experience Feedback?

Hi All,

Have been looking about this for quite sometime but didnt find any thread related to it so posting this.

Solarwinds polls the network devices via SNMP to get the performance related details and ICMP would be for getting a up/down status. Now many interfaces also will be having an IP address attached to it.

So is there anyway to check the status of it and alert? I checked with the existing options but there is no option for IP address in dropdown 'alert on object'. Neither under interface its showing anything details for IP address.

I have seen this functionality in NNMi tool wherein by default it provides this for the device added in monitoring. U can view the status of each IP address and also alert on it via ICMP protocol.

Trying to see if that can be made available in Solarwinds as many of the customers would definitely need this way of alerting apart from just SNMP admin and operational status for an interface.

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Syslog and Trap Rules - earn 1,000 THWACK Points

October 25, 2017, 10:24 am

≫ Next: Integration with PagerDuty

≪ Previous: Does Solarwinds allow to check the ICMP status of the interfaces hosting IP address

We're doing some research around improving Orion's syslog and SNMP trap capabilities. As part of this task, we need to obtain samples of syslog and SNMP trap rules from customer's environments in order to understand how our users are currently leveraging rules. Please follow the steps below to submit your rules to us and earn 1,000 Thwack points:

For Orion Core 2016.1 or newer

On your Orion server, go to Start > All Programs > SolarWinds Orion > Orion Diagnostics.
Expand Advanced Data Collection Options > uncheck all the Quick Data Filters:

3. Expand "included data" > Expand "Orion Diagnostics" > Select the DB tables listed below

Syslog table (Last 1000)*
SyslogActions
SyslogRules
SyslogNodes
TrapActions
TrapRules
TrapRulesDetail
Traps table (Last 1000)*

4. Click "Start and Save Diagnostics"

5. Once all data collection is completed, zip into a single file and upload it to https://Share.SolarWinds.com/?ShareToken=968582E1C142EE2BF6E63AFA69DA0F034BE80E9F

For Older Orion Core versions

Go to Start > All Programs > SolarWinds Orion > Database Manager
Add default server > Select Orion Database > New Query > Execute the query below > Export to CSV file (see the screenshot below)

SELECT * FROM [dbo].[TrapRules]
Repeat Step 2 for the following queries (one row at a time)
SELECT * FROM [dbo].[TrapActions]

SELECT * FROM [dbo].[TrapRulesDetail]

SELECT TOP 1000 * FROM [dbo].[Traps] *

SELECT TOP 1000 * FROM [dbo].[SysLog] *

SELECT * FROM [dbo].[SyslogRules]

SELECT * FROM [dbo].[SyslogActions]

SELECT * FROM [dbo].[SyslogNodes]

4. Once all data collection is completed, compress all files into one and upload it to https://Share.SolarWinds.com/?ShareToken=968582E1C142EE2BF6E63AFA69DA0F034BE80E9F

*Tables marked with * are optional as they contain syslog and trap data. These tables will be used to calculate event throughput.

Make a comment below once you've uploaded the data and I'll assign your 1,000 points.

Thank you!

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Integration with PagerDuty

March 21, 2016, 3:04 pm

≫ Next: Report to list Query's within Managed Groups

≪ Previous: Syslog and Trap Rules - earn 1,000 THWACK Points

PagerDuty has developed and provided a very nice integration guide for SolarWinds.

However, in my experience, it goes a little too far by requiring extra custom properties and VB script execution via scheduled task in order to post the JSON payloads to the PagerDuty site. Below are a couple of examples you can use with the HTTP POST action from the web alert engine. Just post these messages as the payload to https://events.pagerduty.com/generic/2010-04-15/create_event.json

ALERT TRIGGER:

{
"_comment": "https://events.pagerduty.com/generic/2010-04-15/create_event.json",
"service_key": "ENTER CLIENT'S SERVICE KEY FROM PAGERDUTY HERE",
"incident_key": "THIS IS THE STRING FOR YOUR INCIDENT TITLE",
"event_type": "trigger",
"description": "THIS IS THE BODY OF YOUR MESSAGE DETAILS",
"client": "SolarWinds",
"client_url": "THIS IS WHERE YOU CAN PUT A DETAILS URL BACK TO SOLARWINDS",
}

ALERT RESET:

{
"_comment": "https://events.pagerduty.com/generic/2010-04-15/create_event.json",
"service_key": "ENTER CLIENT'S SERVICE KEY FROM PAGERDUTY HERE",
"incident_key": "INCIDENT TITLE MUST MATCH THE TRIGGER EXACTLY",
"event_type": "resolve",
"description": "THIS IS THE BODY OF YOUR MESSAGE DETAILS"
}

Enjoy!

-ZackM

Loop1 Systems: SolarWinds Training and Professional Services

LinkedIN: Loop1 Systems
Facebook: Loop1 Systems
Twitter: @Loop1Systems

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Report to list Query's within Managed Groups

October 31, 2017, 7:03 am

≫ Next: Network atlas/mapping question

≪ Previous: Integration with PagerDuty

I am looking to report on a list of Managed group names and the Query's used on them. Is there a way to get this info?

Example of output report

Group Name	Query Name
ECIAT	Application_Support_Team is ECIAT
EBIAT	Application_Support_Team is EBIAT
Citrix	Add Mosaiq citrix servers
Network	Add Network Devices

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Network atlas/mapping question

November 1, 2017, 9:44 am

≫ Next: Edit Resource: Exclude specific nodes

≪ Previous: Report to list Query's within Managed Groups

Hey all - Happy Nov 1!

I know I have solved this in the past but I have been stuck working with sub-par monitoring systems for the last two years so some of my Orion half-lives have been burned.

I have some maps that I want users to ad-hoc access so I am using the Custom List of Maps resource. The maps come up fine but that annoying node list always appears under the maps. It make clean maps look awful. How can I provide all the maps to my users withour said node list?

Thanks, Andy

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Edit Resource: Exclude specific nodes

October 30, 2017, 12:24 pm

≫ Next: Tracking IIS Users in Orion - Who is Running Expensive Reports?

≪ Previous: Network atlas/mapping question

I need help! I'm SW Filter/SQL challenged.

I'm trying to filter out all of the interfaces from 2 nodes in the Top XX Interfaces by Traffic resource. I can't seem to find the right syntax to exclude interfaces on specific nodes. Does anyone have something on had that I could use?

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Tracking IIS Users in Orion - Who is Running Expensive Reports?

October 31, 2017, 10:09 am

≫ Next: Cisco ASA Hardware Health & failover status monitoring

≪ Previous: Edit Resource: Exclude specific nodes

I have a situation this morning where one of my Orion users is attempting to run a very ugly report that results in 100% CPU utilization of my monster SQL server. All I can tell is what the query is, and that it's being run from my web portal (additional web server).

Is there a way to track an Orion user (AD user) and tie it to the query being run? I'm having a bear of a time trying to find my user so I can help them get their data without killing my SQL server. Nobody is raising their hand to fess up, but they keep running trying to get at the data...

What's the best way to track down my Orion abuser?

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Cisco ASA Hardware Health & failover status monitoring

June 11, 2017, 4:00 am

≫ Next: Percentage of Errors to Turn Interface Counters Red

≪ Previous: Tracking IIS Users in Orion - Who is Running Expensive Reports?

*****UPDATE:- HARDWARE HEALTH IS INCLUDED IN NPM 12.2 PLEASE UPGRADE****

Hello Everyone.

In this article i have combined the required steps and information in order to monitor the Cisco Cisco ASA Hardware Health and fail-over status in Orion as work around .

If you have any difficulty please let me know .

Please Note: I have Cisco ASA 5506 and result may differ depending on the version and model you have.

✔ Download and import pre-build universal device poller (Attached - Scroll down to the page )

✔ Assign the UNDP Poller to required node and test

✔ Get the poller ID

✔ Custom SWQL Query

✔ Create Custom Query resource

Download the Custom Poller (Attached) and import in the Universal Device Poller

Open Universal Device Poller on the Orion Server >

Once imported > Right click on each Poller > Assign >

Assign it to your ASA > Test > (To make sure its working and valid for the ASA ) > Finish

Get the Poller ID

Now Go to your Cisco ASA Node>(Top Right Corner ) > Click on the "Customize Page" >

Click on the + button > Search for the Resource "Universal Device Poller Status" >

Select Click "Submit"

You will be bale to see the below resource on the Node Details page.

Right Click on the first Poller and Copy Link address

Paste it in the Notepad copy what you need is the PollerID see an example below

Make a list for all the pollers one by one.(Remember Marking and sequence )

Category	Poller Name	Poller ID
Hardware Health	entPhySensorValue	d3ef4593-7bf3-4cb0-a663-84028d36dca5
Hardware Health	entPhysicalName	2c6c8d51-6e76-4c16-8007-b0c7a4bfbfa9
Hardware Health	entPhySensorUnitsDisplay	4359cd09-0789-4bbe-a705-32d0c35e4af3
Hardware Health	ceSensorExtThresholdSeverity	ac89813d-9368-4a1c-a00c-987f9a7cd08c
Hardware Health	entPhySensorType	ba5b6415-edbc-4a1b-90f3-4930961e5615
Hardware Health	ceSensorExtThresholdEvaluation	43fe9676-5d5a-4a33-8d92-3d755f6b0dee
FailOver	cfwHardwareInformation	ce86effb-8cf5-4a06-9fa0-00cf54222702
FailOver	cfwHardwareStatusDetail	b6fdaae8-0e4c-4258-bd41-0d7037699985
FailOver	cfwHardwareStatusValue	45dd90df-9eb5-4e4c-8eac-cd463a4437c7

Create your custom SWQL Query Now change the below SQL Query according to the above Poller ID

*******SWQL FOR Hardware STATUS*******

SELECT Sensor_Names.Value as Name,

CASE Sensor_Type.value

WHEN 10 THEN ToString(Sensor_Values.Value + ' Rpm')

WHEN 12 THEN CASE Sensor_Values.Value WHEN 2 THEN 'DOWN' ELSE 'OK' END

WHEN 8 THEN ToString(Sensor_Values.Value + ' °C')

ELSE ToString(Sensor_Values.Value + ' ' + Sensor_Display.Value)

END as Unit,

--Sensor_Severity.value as Severity,

--Sensor_Status.Value as Status,

CASE Sensor_Type.value

WHEN 8 THEN

CASE Sensor_Status.value

WHEN 0 THEN '/Orion/HardwareHealth/Images/Temperature_Up.png'

ELSE '/Orion/HardwareHealth/Images/Temperature_Down.png'

END

WHEN 10 THEN

CASE Sensor_Status.value

WHEN 0 THEN '/Orion/HardwareHealth/Images/Fan_Up.png'

ELSE '/Orion/HardwareHealth/Images/Fan_Down.png' END

WHEN 12 THEN

CASE Sensor_Status.value

WHEN 0 THEN '/Orion/HardwareHealth/Images/PowerSupply_Up.png'

ELSE '/Orion/HardwareHealth/Images/PowerSupply_Down.png' END

ELSE

CASE Sensor_Status.value

WHEN 0 THEN '/Orion/HardwareHealth/Images/Generic_Up.png'

ELSE '/Orion/HardwareHealth/Images/Generic_Down.png' END

END as [_IconFor_Name]

FROM (

SELECT CS.RowID as RowID, IsNull(CS.Status, 0) as Value, CA.NodeID

FROM Orion.NPM.CustomPollerStatus CS