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1-minute max to tell us about your IT troubleshooting pain points

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Tell us your biggest pain point when troubleshooting IT issues, e.g. users complaining about slow or broken access to applications.

Select your biggest pain point from this list.

Of course any additional comment to this page would be great (e.g. second biggest, pain point not listed below...)


What is the #1 networking problem you need to solve in the next 30 days?

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Please expand on “Other” and why by adding a comment below.

NPM 12.3 Orion 2018.2 Upgrade Feedback

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What has your upgrade to NPM 12.3 on Orion Platform 2018.2 looked like? We on the product manager team would like to hear about it all, the good the bad and the ugly! For a starting point here is a quick getting started blog post on upgrading to 2018.2 Orion Platform: Preparing for the Upgrade to 2018.2

Monitoring Barracuda Load Balancers

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Hi all,

 

We are new to SolarWinds and are trying to monitor our Barracuda Load Balancer devices, but we're really struggling to find out how to do this.

 

SolarWinds support have sent us some links to read, but we're still no further forward. Does anyone have a step by step guide or any documentation that they could share to help us achieve the monitoring of the Barracuda device?

 

Hope you can help.

 

Thanks

 

Stephen

Ending Support for SQL 2005- Thoughts?

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With the end of Microsoft's extended support for SQL 2005 rapidly approaching (Microsoft Product Lifecycle Search) we are investigating the possibility of announcing a future end-of-support for SQL 2005 for the Orion platform. We know the percentage of customers running 2005 dwindles daily, but wanted to pose the question to the community- anyone out there running 2005 that would have trouble migrating to a (slightly) more modern SQL version?

How does encrypted traffic, impact the effectiveness of your Advanced Traffic Analysis product (e.g. DPI-based solution)?

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If you run an Advanced Traffic Analysis product, we are interested to hear about how impacted it is by encrypted traffic.

Example of these products/technologies: NBAR, Flexible Netflow, nProbe, Riverbed Cascade Opnet/Pilot,  WildPackets, Fluke Optiview, Paessler, WireShark, Compuware...

More on this topic here

Why do you need more than NPM's interface traffic and NTA's flow analysis

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We recently saw that "Cisco NBAR support" was voted #1 enhancement request for NTA - the Network Traffic Analyzer.

Above and beyond NBAR, we are wondering what are your most important needs for advanced traffic analysis techniques such as Network Based Application Recognition-NBAR, Deep Packet Inspection-DPI, Flexible Netflow

More on this topic here

Unrouted subnet between Orion and SQL?

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Hello

 

I have a question concerning the L1/L2 connectivity of the solarwinds servers.

 

We are planning on installing a multi-region (think AMER - EMEA - APAC) solarwinds NPM environment with our main Orion server and SQL db in our HQ.

We have a separate server for SQL with 4 ethernet ports and another server for Orion also with 4 ports.

 

We would like to separate the SQL server from the rest of the network with the following setup.

Put the Orion-server in eg subnet 10.1.1.0/24 (VLAN101) and connect 2 of its interfaces to the server-switch.

This subnet gets routed.

Connect the other 2 Orion-server interfaces to the server-switch as well and create a separate VLAN 201 (10.2.2.0/24).

Connect 2 interfaces of the SQL-server on the server-switch and also put them on VLAN 201.

VLAN 201 doesn't get routed. This is a VLAN only intended to isolate the traffic between Orion and SQL db.

This way we separate the SQL server from the rest of the network.

 

However, what I can't find in any documentation is if this setup will work.

Do the additional polling engines need a direct connection to the SQL server!? Or will they send their traffic over the main Orion server, which then forwards it to the SQL server?

If they need a direct connection to the SQL server also, then we probably need to put the SQL server in the same VLAN 101 or start routing the VLAN 201?

 

Any feedback or other setup designs are appreciated.

 

Best regards

Senne


Unsupported namespace SOAP error when adding a VMWare esxi host

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Anyone else seeing an issue with adding VMWare 6.5 nodes on NPM v11 and using the VMWare polling option?  I got this error when I tried to add a new server.

 

Error while connecting to VMware device - Unsupported namespace "urn:vim2" in content of SOAP body while parsing SOAP body

 

Edit: I updated to Solarwinds NPM v12 hoping that it would correct the issue. It didn't. It fails the credentials test when trying to edit the node.

SNMP V3 ISSUE

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i have configure below configure on my network devices but unfortunately nodes added test fail but after sometimes same nodes have added on same configuration. i dont understand what the issue. may be solar wind application create some problem or anything else.

 

snmp-server group X v3 auth

snmp-server trap-source <interface>

snmp-server enable traps snmp linkdown linkup coldstart warmstart

snmp-server host <remote server ip address> version 3 auth X  snmp

snmp-server user X  X v3 auth md5 <password> priv des <password>

Solarwinds is still not stable

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The other thread is closed so I figured I would start a new one I usually get more help here than actually contacting support.

 

So same issues as before but instead of the server not responding in 36 hours or so it took maybe a week but it is the SAME issues. 

 

1. Server stopped sending alerts out sometime around 11AM on the 4th.

2. Logged onto server and opened Orion service manager and both the module engine and the administration service were going back and forth between running and stopping. 

3. Orion could not connect to SQL

4.  I have some alerts that at are going out but not sure if they are legit or not. 

5. After the reboot I notice that a good chunk of my nodes interfaces are 'unknown' this looks like it fixes itself but again something else going on. 

 

I have applied the 'hotfix' that you all pushed out to try to fix this.

I have done the change from streaming to buffered

I have done the registry change for the ports

The only thing I have not done is revert the snap shots back to June 14th prior to the update so Solarwinds is stable again. 

At this point I am going to schedule a task in VM Ware to reboot the server every night.  That is pretty much the only way I will know Solarwinds will actually work. 

 

Thoughts?  serenaaLTeReGo

Backup all alerts

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I'm looking for a way to bakup all of my alerts. In the event that say a single alert is deleted or modified incorrectly I would like to be able to restore the alert without doing a full server restore. What it the proper method for doing this as I can't check multiple alerts for export?

What is the #1 networking problem you need to solve in the next 30 days?

$
0
0

Please expand on “Other” and why by adding a comment below.

1-minute max to tell us about your IT troubleshooting pain points

$
0
0

Tell us your biggest pain point when troubleshooting IT issues, e.g. users complaining about slow or broken access to applications.

Select your biggest pain point from this list.

Of course any additional comment to this page would be great (e.g. second biggest, pain point not listed below...)

Data gaps for interfaces with custom bandwidth

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We commonly set custom bandwidth for monitored interfaces.  If actual bandwidth exceeds the custom bandwidth, even by a single decimal point, the traffic isn't reported (extreme example in graph below).  This behavior has existed since I started using SolarWinds over 7 years ago.  Instead of setting the bandwidth to be slightly higher, is it possible to alter how SolarWinds handles the data instead of dropping it to the floor?

 


Port Security Violation Alerting

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I've just added port security configuration to the interfaces on our Cisco switches. Can anyone explain the best way to create alerts to view any port security violation.

 

Would the best way be to create a poller with the MIB for port security? Then would I then need to monitor the port with UDT or NPM? Would this be enough to see the alerts for port security violation, or do I also need to create an alert to view the error disabled ports easily.

 

 

 

Meraki Location

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We run our WAN in a hybrid setup where we have both traditional Cisco and Meraki devices. For our Cisco devices we group them using the SNMP Server Location field as seen below.

Meraki does not have this field so they come in as unknown. We are able to move them into the AMER region that we set but still as unknown. Does anyone no if we can override this?

Can we monitor AS400 component using OID with help of solarwind UnDP?

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Can we monitor AS400 component using OID with help of solarwind UnDP?

can Solarwind NPM 12.3 support UnDP (universal device poller) and Device Studio technology for customize polling?

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can Solarwind NPM 12.3 support UnDP (universal device poller) and Device Studio technology for customize polling?

Monitoring Barracuda Load Balancers

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Hi all,

 

We are new to SolarWinds and are trying to monitor our Barracuda Load Balancer devices, but we're really struggling to find out how to do this.

 

SolarWinds support have sent us some links to read, but we're still no further forward. Does anyone have a step by step guide or any documentation that they could share to help us achieve the monitoring of the Barracuda device?

 

Hope you can help.

 

Thanks

 

Stephen

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