Tell us your biggest pain point when troubleshooting IT issues, e.g. users complaining about slow or broken access to applications.
Select your biggest pain point from this list.
Of course any additional comment to this page would be great (e.g. second biggest, pain point not listed below...)
Please expand on “Other” and why by adding a comment below.
With the end of Microsoft's extended support for SQL 2005 rapidly approaching (Microsoft Product Lifecycle Search) we are investigating the possibility of announcing a future end-of-support for SQL 2005 for the Orion platform. We know the percentage of customers running 2005 dwindles daily, but wanted to pose the question to the community- anyone out there running 2005 that would have trouble migrating to a (slightly) more modern SQL version?
If you run an Advanced Traffic Analysis product, we are interested to hear about how impacted it is by encrypted traffic.
Example of these products/technologies: NBAR, Flexible Netflow, nProbe, Riverbed Cascade Opnet/Pilot, WildPackets, Fluke Optiview, Paessler, WireShark, Compuware...
More on this topic here
I wonder how many of you already have some version of a Network Access Control (NAC) solution in place. Theoretically speaking, Mobile device management (MDM) is just a part of a bigger NAC, so I would like to ask you to vote "yes" even if you have only the MDM solution in your organization.. If voting for "We don't have one but plan to buy", could you please leave a comment on why is it important for you to have one?
Are you comfortable with deploying virtual appliances?
We're discussing ways to deploy new products that may interact with your NPM (and other SolarWinds) deployments and one of our options is a virtual appliance.
There has been over 1 million of Cisco ASAs built and deployed around the world in a past years (good job Cisco!). As not supporting SNMP protocol properly, they often complicate our lives when configured to be Default gateways, not allowing products like SolarWinds User Device Tracker to monitor what's behind. Do you use your ASAs as a Default gateways too? If so, what percentage of your network they route?
Do you have a need to detect rogue APs connected to your network?
SolarWinds has Product Upgrade Advisor website which helps users to validate compatibility of product versions.https://customerportal.solarwinds.com/support/product-upgrade-advisor
Do you use that prior any product upgrade?
Which of the following is your highest priority feature provided by your MDM solution?
Feel free to add more options in comments and vote for them using Like button!
With the explosion of smart mobile devices, both tablets and phones and end users wanting to connect them for email, remote access (VPN), wireless etc. How are you handling this? Does your organization even see this as a problem? What level of control are you looking for? Do you care if they have apps like DropBox are installed on them and uploading corporate files without your knowledge?
When I talk about Mobile Device Management I mean specifically things like:
Hi Team,
we have upgraded NPM 12.3 after solarwinds website getting error intermediately.
Please provide suggestion
What percentage of all your switch ports approximately comes from stacked and standalone switches?
Hi,
I am trying to stop alerts coming in for nodes behind a switch. I created a group for the nodes behind the switch and increased the polling for those device as to not trigger before the switch...this works for node down alerts. I can reload the switch and not get any "node down" alerts. We are also monitoring these devices behind the switch for slow response time, so those alerts still come in.
Is there a way I can include these "slow response time" alerts in the dependency somehow so I don't get them when I reload the switch?
Thank you, Pat
Hi Everyone,
With the release of 2018.2, APC UPS monitoring is now natively supported. I have been trying to figure out why some of my APC UPS units are reporting correctly, and others are not. I am referring to the Power Control Unit Status section of node details, SNMP is functioning but returned unknown status' for a few fields. While the other fields work as expected. Based on my environment, I have been able to limit the problem to SMARTUPS2 devices (aka UPS Network Management Card 2). Where my other older UPS units, like Smart-UPS 3000 RM XL, work without issue. In the example below, I provided one working and one not working node. The battery does not need replacement on this particular node, but returns wrong.
SMARTUPS2
| UPS STATUS |  | Unknown | |
| BATTERY STATUS |  | Unknown | |
| NAME | APC UPS | ||
| SERIAL NUMBER | AS1628264973 | ||
| MODEL | Smart-UPS X 3000 | ||
| LAST FAIL CAUSE | Self Test | ||
| BATTERY PACK COUNT | 0 | ||
| OUTPUT LOAD | 0 % | ||
| BATTERY CAPACITY | 0 % | ||
| BATTERY TEMPERATURE | 32 °F | ||
| TIME ON BATTERY | 0 | ||
| RUN TIME REMAINING | 0 | ||
| REPLACE INDICATOR | Battery Needs Replacement |
Smart-UPS 3000 RM XL
| UPS STATUS |  | On Line | |
| BATTERY STATUS |  | Normal | |
| NAME | {removed} | ||
| SERIAL NUMBER | JS0801002212 | ||
| MODEL | Smart-UPS 3000 RM XL | ||
| LAST FAIL CAUSE | Self Test | ||
| BATTERY PACK COUNT | 0 | ||
| OUTPUT LOAD | 0 % | ||
| BATTERY CAPACITY | 100 % | ||
| BATTERY TEMPERATURE | 64.4 °F | ||
| TIME ON BATTERY | 0 | ||
| RUN TIME REMAINING | 4h:28m:00s | ||
| REPLACE INDICATOR | Battery Doesn't Need Replacement |
Any information or recommendations are appreciated.
FYI: If you want to monitor the temperature of HP Proliant servers and you've installed SNMP and the Compaq Insight Management software. You can create a Custom MIB Poller using OID (1.3.6.1.4.1.232.6.2.6.8.1.4).
cpqHeTemperatureCelsius: This is the current temperature sensor reading in degrees Celsius. MIB value type should be set to Raw Value, and type is set to none.
Unfortunately, you can't yet perform math on the Custom MIB Poller to convert the value to Fahrenheit.Hey All! Now, you’re probably looking at the title of this and thinking “yeah, that’s easy enough, just create a custom chart and get the top 10 already”. Well, this one is going to be a bit different. What if, instead, you want to see the top 10 interfaces, but the interfaces are in separate charts? Perfstack seems the obvious choice, but perfstack only gives you a static list, not a top 10 list. That’s where things get a bit tricky.
But fear not! With the power of SQL, this can be accomplished:
Here I’ve gone and created a view in Orion that contains the top 10 interfaces across the entire environment. Each one of these resources is a custom chart that is based on a custom SQL query. Each query is exactly the same, except there is an offset number that is changed for the first, second, etc. interface. Below are the steps in creating:
Step 1 - Create a new view (Optional, but recommended):
Go to Settings --> All Settings, and click on Manage Views. Click on Add, then create a Summary View called “Top 10 Interfaces”
Step 2 – Add the new view to a menu bar (Optional, but recommended):
Go to Settings --> All Settings, and click on “Customize Menu Bars”. Click on the menu bar you want to add the view to (I used Network_TabMenu), and select Edit.
From the list of available views on the left, find the “Top 10 Interfaces” you created, and drag that to the right.
Now you have the new view under My Dashboards --> Network --> Top 10 Interfaces
Step 3 – Create the widgets:
Click on the view we just created in steps 1 and 2, and on the left side of our blank canvas, click on Customize Page:
Then go to “Add Widgets” in the upper right:
Search for the “Custom Chart” Widget, then drag and drop that widget 10 times to the main part of the screen (5 in each column):
Click “Done Adding Widgets when finished”
Step 4 – Make the charts:
This is the meaty part. On the first chart, click on “Configure this resource” or “edit” (both will take you to the same page):
For “Title”, call this “Interface #1”
Subtitle we can leave blank
Then for datasource, click "Select Datasource", and change the selection method to “Advanced Database Query (SQL, SWQL)”, then change the query type to SQL:
Now for the query, copy and paste the following:
SELECT
(no.caption + ' - ' + interf.interfacename) as [Node Name],
interf.interfacename as [Interface Name],
it.datetime,
it.in_averagebps as [Average BPS In],
it.out_averagebps as [Average BPS Out]
FROM [dbo].[InterfaceTraffic] it
inner join Interfaces interf
on it.interfaceid=interf.interfaceid
inner join nodes no
on it.nodeid=no.nodeid
where it.interfaceID=(
SELECT
it.interfaceid
FROM [dbo].[InterfaceTraffic] it
where it.datetime >= DATEADD(day, -1, GETDATE()) and it.in_averagebps IS NOT NULL and it.out_averagebps IS NOT NULL
group by it.interfaceid
order by(avg(it.in_averagebps)+avg (it.out_averagebps)) desc
OFFSET 0 ROWS FETCH NEXT 1 ROWS ONLY)
So, quick explanation as to what this query does. The first part, up to the “where” statement, pulls the interface traffic information. The magic happens in the where clause. The where clause takes the last 24 hours of performance information, per interface, and averages it out and sorts the top interfaces.
The important piece to this is the LAST line;
OFFSET 0 ROWS FETCH NEXT 1 ROWS ONLY)
What this line does is return just one line, but offset the rows X number of lines. So, for this chart, we take the top result. For the next chart, we will take an offset of 1, so our query is now:
OFFSET 1 ROWS FETCH NEXT 1 ROWS ONLY)
This query will give us the chart for the 2nd interface in the top ten, and so on.
Step 4 – The rest of the chart setup:
Now that our data source is set for the first chart, you can now set the rest of the options.
And that’s it! Hit submit.
Step 5 – Rinse and Repeat:
Repeat steps 3 and 4 for the other ten charts, and make sure you:
Change the offset number for each chart (Interface #2 has an offset of 1, Interface #3 has an offset of 2, etc.)
Change the name of the Charts for Interface 2, 3, etc.
That should do it! From this point, if you want to change the query to include a custom property, or maybe do volumes or cpu performance, you can. The real part of this is the where clause where you look up your information ahead of time, then offset/fetch. Let me know in the comments if you have any questions!
Hi Guys,
I want to use WordWide map (or another maps like google maps but not network atlas) and when I add a network device for NPM I want to see this node on that map automaticly.
I am using 12.2 verison on NPM.And my NPM servers does not have Internet Connection..
So step by step I have a quesions below
1- I activeted automatic geolocation (Place nodes automatically on the Worldwide Map )
2- All of nodes on NPM are Cisco. So how can I take location information with snmp from nodes? Which configuration do I set on Nodes?
3- Whan can I do after take location information from nodes for automatic geolocation on NPM?
Thanks
Cenk
Hey Fellow Thwacksters, I have seen an issue with Alerting service in two different client environments this week and have got stumped as to how to proceed.
In both environments, the clients have confirmed that alerts are still being trigged and are showing up in the Orion web console, and dashboards are highlighting status changes (where applicable). However, they get no emails.
If I try and simulate an alert I get an error - "An Error has Occurred"
In the Alerting.Service.V2 log file it is full of errors like this:
2018-07-31 08:41:48,353 [55] ERROR SolarWinds.Orion.Core.Alerting.Service.ActionsResolverInternal.PendingExecutionActions - System.ServiceModel.FaultException`1[SolarWinds.Orion.Core.Common.CoreFaultContract]: ProvideFault failed, check fault information. (Fault Detail is equal to SolarWinds.Orion.Core.Common.CoreFaultContract(Unknown): System.ComponentModel.Composition.CompositionException: The composition produced a single composition error. The root cause is provided below. Review the CompositionException.Errors property for more detailed information.
1) The composition failed because it did not complete within '100' iterations. This is most likely caused by a cycle in the dependency graph of a part which is marked with a non-shared creation policy.
Resulting in: Cannot get export 'SolarWinds.Orion.Core.Actions.Impl.Email.EmailExecutor (ContractName="SolarWinds.Orion.Core.Models.Actions.Contracts.IActionExecutor")' from part 'SolarWinds.Orion.Core.Actions.Impl.Email.EmailExecutor'.
Element: SolarWinds.Orion.Core.Actions.Impl.Email.EmailExecutor (ContractName="SolarWinds.Orion.Core.Models.Actions.Contracts.IActionExecutor") --> SolarWinds.Orion.Core.Actions.Impl.Email.EmailExecutor --> AssemblyCatalog (Assembly="SolarWinds.Orion.Core.Actions, Version=2018.2.5200.5426, Cul...).
I've tried restarting the alerting service but that doesn't resolve the issue. If I stop and restart all the services then it seems to restore service but only for a short period of time.
Permission Checker didn't show any issues
Has anybody seen anything similar and resolved it?
I do have a case open with SolarWinds Tech - CASE# 151769 so will update if I hear anything back from them.