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NPM 10.4.1 missing custom properties after upgrade

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All,

 

Has anyone experienced this issue?  I have a ticket open on it, and there is senior admin looking into it, but I thought I'd reach out here as well.

 

I upgraded my environment from 10.3 to 10.4.1 and everything looked ok when I scanned around.  So, then I upgraded NCM from 7.0 to 7.1.1, which is installed on a different server, but I ran the integration upgrade first on NPM first.  After doing this, certain things started failing, and without going through all the troubleshooting details, I realized that all the Custom Properties were missing on the Web UI pages.  The info is still in the database, but there is a SOAP error when pulling the data.  I suspect this has something to do with the new Custom Properties editor functionality (since none of the fields are listed there).  Even the typical custom properties are missing (City, Department, Comments, etc.); which is why none of the "Groups" are now available.

 

Any ideas how to solve this?  I've re-installed ("repaired) almost all the components, and ran the config wizard a number of times, with no joy.

 

Dwyane


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