Hi,
In the environment I am supporting we have some custom applications that only support sending of e-mail alerts instead of SNMP traps. We are currently integrating NPM and SAM for the whole environment, but would like Solarwinds to be able to receive the SMTP alerts as part of it's monitoring. We have been unable to find a product or feature that will do this, but think it's probably something that some one has needed before. The Vendors of these applications have presented a proposal to build a translator service that will forward the e-mail alerts as traps, but this is customised code that needs to be written by each Vendor with an added support and maintenance cost. Before we engage these Vendors to create these translator services I am interested to know if anyone has a better solution, or if a Solardwinds feature like Orion Alert Manager can indeed do this?
I'm a newbie to Solarwinds and don't have access to the product. My question is more from a technical architecture point of view.
Thanks in advance for any advice.
Cheers,
Jeremy