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NPM - Email alert not working

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Hiya,

 

I am new to solarwinds and working my way through the products that my company uses for network management.

 

We have created alerts for - Node down - in Orion alert manager 2012.1.0. - but we get no email alert when nodes ( ie switch ) go down - . I have recreated the alert from scratch but that did not make a difference. We can see the alert popping up in Orion homepage. We also have an alert setup for - Nodes rebooted. I get email alert saying node rebooted once the switch is reconnected. I have compared 2 settings and found no difference.

 

It will be greatly appreciated if i could get some advise on this please.

 

Regards,

 

Sheikh


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