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Alert Action Formating

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I have an alert setup for when a hardware component fails. It is working fine, but my reset email is not. Here is what my reset email template looks like:

 

RESET: An object you are monitoring is ${N=SwisEntity;M=Status;F=Status}.

 

Object was down for ${N=Alerting;M=DownTime} minutes.

 

NetPerMon Event Log:  Component

${N=SwisEntity;M=ComponentAlert.ComponentName} on Application

${N=SwisEntity;M=Application.ApplicationAlert.ApplicationName} on Node

${N=SwisEntity;M=Application.Node.Caption} is

${N=SwisEntity;M=ComponentAlert.ComponentAvailability}

 

and here is what one of the reset emails looks like:

 

 

RESET: An object you are monitoring is Up.

 

Object was down for 130 minutes.

 

NetPerMon Event Log: Component

${N=SwisEntity;M=ComponentAlert.ComponentName} on Application ${N=SwisEntity;M=Application.ApplicationAlert.ApplicationName} on Node ${N=SwisEntity;M=Application.Node.Caption} is ${N=SwisEntity;M=ComponentAlert.ComponentAvailability}

 

So obviously some of the variables are not resolving, and I can't figure out why?

 

Thanks for any insight on this one.

 

Jon


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