Hello,
I have some 2960S switches plus additional cisco stack capable models that I am using as single switches. Right now I am getting alerts that their stack ports are having issues even though they are single member switches. Is there a way within solarwinds to disable the stack monitoring functionality on these devices specifically ?
I do not need stack monitoring on devices that I am not using as a stack.
-Thanks
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My Dear Thwackers,
If you are sick and tired of having to deal with continuous noise from hundreds of alerts and customer complaints due to missed problems - you must have this report, now!
Fact: 80% of your alerts and frustrations come from 20% of stuff within your infrastructure!
It is quite obvious that most of the negative impact on performance and productivity within the NOC is being caused by noise and repetitive alerts that is just keep coming through... non-stop. Ability to highlight them in a most efficient manner has never been easy, until now
I am here to offer you a gift - a custom made report that has served us for years in attacking and eliminating all the noise. It is compatible with Orion Platform 2015.1.2, NPM 11.5+ (also works with latest NPM 12)
Download > Import > Run > Action > ... and just for fun - please publish a screenshot in the comments below of the top 5 stats that you will get- it is very interesting to know how this will play out in your environment Thank You! Thank You! Thank You! I have also published my version from new, un-tuned, NPM 12 instance... hitting 240/month rate at the top! lol
To your monitoring success,
Alex Soul
Please suggest if we can integrate the NPM Custom properties with the CI table of Service Now. so that it can automatically import/update/add and match the field added in the solarwinds NPM custom properties.
OR
this kind of functionality development team is working on it and it will be in future releases.
We have a bit (pun intended) of an interesting problem to overcome. We have a couple of devices that use binary flags for alarms status, however, they're presented as a decimal number in an OID retrieved through SNMP. The two devices specifically are a T1 fail-over switch and a generator SNMP gateway. Our senior systems engineer recently requested assistance from SolarWinds support (I will copy the thread below as his description of the issue is rather thorough, as is his obvious frustration...I've removed the names to respect privacy). However, does anyone in the community have experience in grabbing alarm status via his described method? Or any luck with SolarWinds' feature requests? It's seems like our engineer's request is rather reasonable?
Thanks!
-Mike
Update for Case #981860 - "Orion software for customer
#SW21762132"
Good afternoon,
UNDP does not calculate a value. It simply creates a "get" request for the assigned value. Once that value is output you can then display the value in Orion, or create an alert based on that value.
There are no calculations with a simple UNDP. Just a get request for a value from the device.
Kind Regards,
SolarWinds Technical Support
-----
SolarWinds Technical Support,
Please forward to your software developers…..
I appreciated your response, however I have to completely disagree with you. The purpose of the UNIVERAL DEVICE poller is to request data as you have indicated. Then Transform the data so that Orion can display or generate an alert. If you look at the
tab on the first page of Orion UnDP, there is a TAB that is labeled Transform Results. If you click on it, you eventually get to a page where you can add a poller and add a function. If the developers who wrote this software had even a simple clue on how customers use this software, one of the SET of functions would be bitwise versions of the Boolean operators like AND , OR , XOR , NOT , Shift-Left and Shift Right. The formula line on the Transforms Results Wizard page would look like
Formula: {engSystemStatus} & 0x004 (with & being the bitwise AND function…)
The simple result of the transformation would be another “NUMBER” that looks like a number but contains just the MASKed bits in it.
Currently the transform Wizard returns the following in my setup:
[Screenshot omitted]
The 38 converted to binary looks like 000001001100 in a 12 bit NUMBER. If I could mask it with 0x0004 the number would be 000000000100
Which allow me to create a single check within Orion to alert on bit 3
Here is another transform that adds 72 to the result using your UNDP Transforms .
[Screenshot omitted]
So you can see the UNDP does transform data. Orion/UNDP just seems to lack simple, basic bitwise Boolean operators or functions. Every single computer that has ever existed on the face of the Earth, the MOON, Venus, Mars and all the space probes that have EVER left Earth for parts unknown, makes use of bitwise math operations. There must be untold millions of SNMP devices just in the USA alone that return registered values that looks like a number and its actually BIT DATA from a hardware register, that needs to be dissembled to the bit level before it gets displayed by software like Orion or used to generate an Alarm. ???
Your software is broken, lacking or inappropriately named, if it is unable to do this simple set of functions in a UNIVERSAL DEVICE POLLER.
Just so you understand, using the value as it is returned means I potentially have to put in 4095 custom defined Pollers for a 12 bit number and 65535 pollers on the 16 bit values. This is impractical if all 12 or 16 bits get used and some of my values use all 12 or 16 bits!
I realize that your software may not do this but listen to your customers …. Please FIX by adding bitwise Boolean math operands or functions along with any other normal Boolean logic functions and associated conditional checks like the “ IF ( (x & 0x004) eq 0x004 then return TRUE” . Then allow Orion to display the returned values and generate alerts…
Thanks and have a great day.
Is it possible to use both AD and a separate LDAP directory for authentication? Our use case is based on internal corporate access vs. customer dashboards.
We have a separate LDAP authentication system for customers while all corp users are in AD.
We do have a separate web server front end that faces the Internet for customer access - can I set that one up to authenticate off of LDAP and leave the internal website tied to AD?
If none of that is possible, does anyone know of a good platform to front both and non-Microsoft LDAP directory and AD with (presumably) an LDAP front end?
Hi folks,
I've been having just the worst time ever trying to resolve my information service v3 issues. First, a .NET framework issue was identified and resolved. Second a broken IPAM view was fixed. Third an issue with netflow was resolved. The service has been uninstalled and reinstalled more than 20 times already between my own troubleshooting and troubleshooting from support. One by one the error messages started to clear from the Swis v3 log. But one issue remained. I noticed that if you give it a week slowly the cpu use and memory use creeps up but is never released. the log isn't huge like it once was. Went from having several created within a few hours to just one log created over a span of a week. And the size isn't really big at all.
No errors being observed any longer. But there are a few warnings that generate. Does not seem to be anything affecting performance. But does appear to have a resource leak where it takes up all the resources of my server.
Initially we had a build spec'd out at 8 cores at 2.4ghrz. Now we have 24 cores at 2.4ghrz. And all cores are at 50% use. With a total of 50% use of the entire CPU. When I check processes only process taking any CPU is Information Service V3 at between 40 and 60 percent. And 1 to 2 gigs of memory use.
Could this be a possible resource leak in the code that SolarWinds has not caught? Has anyone noticed information Service V3 in your environment using this amount of resources or more?
Thanks!
Has anyone seen this happens? It's almost as if the device gets stuck in time. I have a different devices from switches to servers, etc that will fail snmp but still display stale data and show the device as up (Green).
Many times a manual ping of the device actually shows the device as down which basically creates a false positive in solarwinds.
I've ran a query and discovered over 500 devices in my infrastructure not polling on SNMP and all show green. When it comes to servers switching many of the Windows servers to WMI fixed the issue and those servers started to monitor normally. But Unix or Linux devices or network devices that only accept SNMP, those remained broken. I had to manually either change the community string and or restart the snmp process on the devices to fix the problem.
But it still seems like a bug to me if snmp suddenly drops and the device still shows stale data, alerts on stale data, and shows as green (Up). I've tried the basic's. Clearing sdf files. Uninstalling reinstalling collector and job engines. I even went as far as basically redeploying my whole environment but the issue remains there. So not convinced it's a collector problem.
The issue for us has been founding using the script as a workaround. I run that script once every 2 weeks find the devices not responding to snmp and fix them. But I wanted to bring up this discussion for visibility and hopefully catch the eye of a developer or someone from solarwinds who can be notified about this.
Thanks!
Alguien podría ayudarme en decirme como activar Mapques en NPM Vesión 12.0?
o proporcionarme una guía para poder tener Mapquest en mi versión 12.0 de mi Network Performance Monitor.
Gracias.
Looking for guidance with connecting an NPM Server (v11) connection to a new EOC (v1.6) server. I have currently connected an NPM (v12) to the EOC so I know it works. From the EOC I can reach the NPM (v11) and access the NPM Web page. When I try and add the NPMv 11 server to EOC I get the following errors:
EOC was unable to login to the Orion server, please confirm the following items:
IP address or FQDN of the Orion Server
Username and password entered correctly
The Orion server time is out of sync with EOC. Synchronize the server times and try again
I know the IP address is correct because as stated above I can web to the NPM v11server from EOC, I know the account is correct because I can log into the NPM v11 server via the web with the account in question. From the windows desktop of both servers the time looks good, they appear to be exactly the same time.
I originally was seeing a windows firewall issue but I allowed the Solarwinds Information Service (TCP 17777) through and that error disappeared. I'm stuck and at a loss at what to look at to see what the error is, would failed logins appear in some sort of log on the Windows server?
Thanks
Chad
Could any one help me in sharing the basic steps in creating interface utilisation reports in solarwinds
Hi All
I presently schedule and save weekly reports using the save to disk option in the web reports. Is there a variable I can use to create a new folder every week to save the reports e.g. Week 1, Week 2 etc.
Thanks
Brian
We've just upgraded our 3 separate Orion installs to NPM12, NTA4.2, etc. We really like NPM12, and the install of NTA4.2 went fairly smoothly.
But Top Talker events and emailed alerts that had been setup under NTA4.1 no longer work due to a SQL error:
The current SQL code for the event is:
Interface ${NetObjectName} on node ${NodeName} transmitted at ${Interface.OutPercentUtil}% of its utilization, which triggered this alert. ${SQL:SELECT Macro FROM NetFlowAlertMacros WHERE ID='OutInterfaceDetailsLink'}
For the emailed alert, it's a little more complicated because of a username and password, but it also references OutInterfaceDetailsLink.
I expected to get a fresh Top Talker template with the new install, the Top Talker Alert template has much of my local modified actions and other settings. Maybe I'm forgetting how Top Talker Alerts originated - maybe they didn't ship with NTA.
Delving into the SQL tables, I find that:
OutInterfaceDetailsLink = ${SQL:SELECT REPLACE(Macro, '$$direction$$', 'Egress') FROM NetFlowAlertMacros WHERE ID='InterfaceDetailsLink'}
InterfaceDetailsLink = ${SQL:SELECT CASE WHEN '${SQL:SELECT Macro FROM NetFlowAlertMacros WHERE ID='NetFlowEnabled'}' = 'true' THEN '<a href="/Orion/TrafficAnalysis/Utils/AlertRedirect.aspx?InterfaceID=${InterfaceID}&UtcTime=${SQL:SELECT CONVERT(NVARCHAR(30), GETUTCDATE(), 126)}&Direction=$$direction$$&NetFlowEnabled=${SQL:SELECT Macro FROM NetFlowAlertMacros WHERE ID = 'NetFlowEnabled'}"><u>NetFlow Interface Details - ${NodeName} - ${NetObjectName} (NetFlow)</u></a>' ELSE '' END}
That's a lotta nests to go parsing through, and I'm not sure how to even test it by itself. I'm the shortest giant in our SQL family, and I was adopted out of pity.
Does anyone spot anything obvious here? It seems to be complaining about the substitution of the interface name, an ASA 'outside' interface.
If I don't hear back in a day or 2, I'll open a case.
=Foonly=
I would appreciate if you can tell me if there is a option to create an alert in WPM Transaction Availability. Want to trigger an alert event after two consecutive failures polls of 5 minutes?
Thanks
David
Is it possible (or is there already something which exists) which will tell me about resources on across all nodes which are not being monitored? For example a server may have a C: and D: drive, but only C: is being monitored for space utilization.
on the flip side a report which list which resources for each node are being monitored?
I set up alerts to send via email.
I can add "acknowledge this alert" link : ${N=Alerting;M=AcknowledgeLink}
The link doesn't open when I click on it. it doesn't do anything at all.
I created a custom chart to look at specific interface traffic for a specific node. The charts show on all nodes whether I create a separate tab or add chart to summary view, interface information shows for single node interfaces on all other node stats. Need to show for that device only. Cannot find a way to filter for that node only. I do not want to see that device interface on all views. I am sure this is a something simple but have been scouring for info.
I am trying to install NPMv12 on a brand new Windows 2012 R2 Datacenter edition server that meets all the hardware and software specifications from the 12 manual. My installation simply hangs almost immediately while verifying system information and requirements. No error messages, nothing as to what's wrong and it doesn't time out either.
Has anyone else run into this issue?
Has anyone else upgraded to NPM V12.0.1 and noticed that PDF Report Exports are extremely small, no longer full page and do not include the Logo ?
We recently upgraded and discovered this issue which we tested on multiple machines, OS's and Browsers to no avail. Our workaround is to perform a Print to PDF rather than a direct export.
If anyone has seen this and has a fix please let me know.
Thank You !
I have been running into an issue with the Export to PDF feature. I have built a report that has 28 charts to give me the average cpu ulitization for a specific group of servers. When I view the report through the web it will load without issue but when I export to a PDF it is blank after 7 charts. Are there limitations to the export to PDF or is there something I am missing?