Which Help Desk / Service Desk are you using?
F5 BIG-IP versions in use
What version of BIG-IP your F5s run?
Automated port shutdown - what would be your reasons?
There was a feature request for a UDT recently for an automated port shutdown, if the connected endpoint is on the "black list".
What would be your other reasons, for which would you want to shut down the port? Lets's go our imagination wild and imagine events like user device infected by a non-deletable virus, peer-to-peer software installed, firewall disabled? Feel free to vote for Other and leave comment. By liking the specific comments you can vote for other ideas.
Thanks!
What should Network Topology Mapper next release focus on ?
A combination of both
VSS vs. standalone switches
What percentage of all your switch ports approximately comes from stacked and standalone switches?
Presenting a live view
How can I create a dashboard and project it to a large display that shows status of the network, etc. without it timing out and logging off the console? I would like to be able to create several different dashboards and share them out on various displays around the office.
Cisco AP metrics not available once wlc 5508 is monitored
I have the 5508 Controller added in SW. When I attempt to create a heat map with the access points there aren't any associated metrics listed under the properties for the access points so the heat maps don't generate properly. Oddly, if I add the access points independent of the controller, I get metrics for the APs however the access points aren't recognized as such in Network Atlas. I've deleted the aps and controller and started again but access point metrics still aren't being displayed. Any ideas? Also, very new to SW and NPM.
Configuring bandwidth widget on node page
Recover the password for Solarwindsorinoinstaller sql account
I everyone, I would like to know if anyone can assist with recovering the password for the SolarwindsOrionInstaller SQL login account created during the initial installation of Solarwinds. The products have been installed for quite some time now and the engineer in charge as at then is no longer in the organization.
Trying to install additional poller but cannot proceed without this password. Is there a way to either find the old password or is there a way to introduce a new one.
If we can introduce a new one, I would like to know the implication so I can better guide myself just in case other plugin will stop working and if it happens, what I should do?
I would appreciate any assistance from anyone.
Thanks in advance.
How to rebuild an APE
Hi Team,
I have to rebuild an APE. The platform version is 2017.3 HF3
While reinstalling the APE on a new box, we are getting the error: Algorithm has stuck! Unable to install any product on setup.
Is there any other way to install or I have to choose the legacy version?
SWQL Studio / REST - Certificate warnings
Hi,
we have added a certificate to provide SSL to NPM and IPAM. When connecting with Internet Explorer all looks good. Name matches and the chain can be fully trusted.
However, when trying to connect with SWQL Studio or directly via REST request certificate messages occurs.
Am I missing here some configuration inside of SolarWinds?
I've tried http://www.solarwinds.com/documentation/en/flarehelp/orionplatform/content/core-enabling-and-requiring-secure-channels-with-ssl-sw1514.htm but no change.
Thanks in advance
Ruben
Solarwinds SMS Alerting
Can you use an alternative SMS application to send text alerts? I only see the option to use NotePager.
NPM 12.2 - UI Perfomance
Using 12.2 Latest HF and the performance is horrible in the UI. I use many enterprise apps with web front ends that handle lots of nodes/data and they seems to be able to render much more quickly than seemly trivial pages in NPM. For example, the 'All settings' page regularly takes 3-5 seconds to load. This is slow as it should be just text based html. I've been looking at it with chrome dev tools and lighthouse and its seems the Javascript and general caching is not optimized at all, For example, this near 1 MB javascript library seems to be being repeatedly downloaded:
This also has the header no-cache on it.
I've a support ticket open and its been indicated to me that this is a known issue.
Uninstall of default database after migration
Hello,
I recently installed SolarWinds Orion in my environment. The design plan was to have the majority of components such as NPM installed on one server with its database on a separate server. Then to have the NTA database installed on a third server. Everything seems to have installed correctly but during the install of NPM, it installed a SQL instance.
Since NPM and NTA have their own dedicated DB servers, I would like to remove the SQL instance which was installed on the NPM server to reduce the amount of DBs floating around. Is it possible to remove the database or does SolarWinds still require it to be there even if other DBs are being utilized?
Thanks!
Polling Engine Shows as DOWN with Last Database Sync "2760 minutes ago"
Hi All,
We are having NPM 12.2 and Orion Platform as 2017.3. We have only one polling engine and it shows as below. Almost, since 48 hours, the sync is not happening. We checked and found the time zone is same on both polling engine and DB server. We have not changed any password for Orion DB account and also got confirmation from DB team, that password was not changed recently (in last 3 days).
Also, we are experiencing one more issue, since the above was observed. When we do a List Resources on an existing devices, where some changes happend on the device, it was taking hell lot of time and never show the resources. Just showing resources being discovered. Was it related to the above issue?
Note: QUICK RESPONSE WOULD BE MUCH APPRECIATED.
Custom report to pull power supply SN's from Cisco Devices
We're working on trying to get a list of the PSU SN's from our Cisco devices, and we want to see if reporting can pull this info from the devices.
Does anyone know if this can be done/has been done before? I've already got a good report for the chassis PSU, but trying to get one for the PSU Sn's
specifically, looking to do this to the 2960x series.
Top_50_CPU_Growth_-_Last_30_Days.zip
What We're Working on for NPM (Updated June 1st, 2018)
NPM 12.3 has shipped and we're hard at work building the next release. Here's what we're working on, in no particularly order.
- Cisco ACI Monitoring
- Remote Collector - New, agent based collector for distributed environments and hybrid deployments
- Next Generation Orion Mapping - First version delivered in NPM 12.3 via Orion Platform 2018.2. Working on the next version.
- Centralized Upgrades
- Website & Database Performance Improvements
- Windows Device Guard Support
- SAML Authentication Support
- Replace syslog/trap with the functionality from our new Log Manager product
Upgrades Gone Wrong
So I'm on day three of what was suposed to be a simple upgrade. I'm taking NPM 12.1 to 12.2 and SAM 6.4 to 6.6 while removing some products where the license has expired or we aren't finding useful at this time. Additionally, I was looking to eval WPM so I added it to the install list. The first problem I ran into was the installer stuck at "Importing Sample Maps". Initially I removed IPAM and tried again with no luck. Then I removed NCM, VNQM, and UDT. This got me past that point but, there were issues with the web site setup. I ended up blowing away the website completely and allowing the Configuration Wizard to rebuild it. That seemed to work. At this point I had a working primary/core. My envinorment has the Primary, 2-2APEs, and one remote APE. I took the provided installer from the Primary and placed them on the APEs. Initally, they complained that my APE licenses, active and due to expire in 3/2019 according to my Customer Portal, where not active. I made multiple failed attempts through the Primary to sync licenses via the portal provided License Manager. Following a link about reseting licenses, I ended up downoading/installing a standalone license manager tool to the APE. This didn't work either. I tried the same on the Primary which also didn't work. Support tells me that this corrupted me so I guess don't do that!. Support walked me through the deactivation of all my product licenses. I'm told this was neccessary because the sync would not work with the EVAL status that WPM was in. For purposes of getting through this I decided to uninstall WPM. Still, none of my licensed product would reactivate. Support got some license expert on thier end who did some license reseting on thier end and using the portal provided License Manager, I was able to reactivate NPM and SAM but, had to manually add the APEs. There was no sign of WPM so I figured we were good. By my way of thinking we have a working Primary with NPM and SAM. I went to each of the APES and placed the provided installer on them. When running the installer it would fail at a point where it was trying to download a file "UpgradeFix.exe" from the main server. Looking at the installer log file, this was a file supposedly at downloads.solarwinds.com. From each of the APEs, I had no issues using IE to go to that wesite and downloading the file. So I have to assume the its actually trying to get the file from the Primary but, that file does not exist anywhere on it, nor could I figure our where I could put the file where the APE upgrade installer would find it. Support tells me that this file is related to WPM and there must still be remanents of WPM on my Primary. So they send me a "Burn" script. Basically this script wipes the server of any and all Solarwinds products completely. So I run this on the working Primary. After a considerable amount of time it completes. You are admentaly warned not to interrupt the process. I reboot after the burn and reinstall selecting only NPM and SAM, fight through some website configuration issues ending up with a working Primary except for the annoying IE security prompt when opening the UI, which I still have but, will resolve later...I hope. So again, back to the APEs, using the SW portal on an APE, I navigate to the Polling Engines setting and download an installer. When I run it, it pases all the checks but, there it is again, WPM. The installer intends to place WPM on the APE even though there is no WPM. I can't get rid of this thing. I have combed through the Primary removing any and all mentions of WPM from the registry. I have no idea where else to look or what else to do. I've listed this as a question in hopes maybe someone else has had a similar issue and was able to resovle it. Support will get back to me around 1pm my time today after reviewing all the diagnotic information I have provided but, I thought I reach out here to see if I could find some more ideas.
2018-05-22 18:36:16,879 [17] DEBUG (null) SolarWinds.Administration.SystemInfoCollector.Detectors.InstalledProductsDetector.InstalledModulesDetector - Modules detected in msi library: ACTIVEDIAGNOSTICS:1.8.0.287, COLLECTOR:2.13.0.292, CORE:2017.3.5320.1819, CORTEX:1.0.0.4329, DPAIM:11.1.0.1191, DPI:2.4.0.182, HA:2017.3.1.851, JOBENGINE:2.11.0.328, MIBS:1.0.43.0, NETPATH:1.1.1.4015, NETWORKATLAS:1.17.0.177, NPM:12.2.5300.1871, ORIONHA:2017.3.1.3303, ORIONIMPROVEMENT:2.8.0.196, RABBITMQ:1.1.40.0, RECOMMENDATIONS:1.4.0.4855, SAM:6.6.0.3735, SQLCE35:3.5.8080.0, SQLNATIVECLIENT2008:10.0.1600.22, SQLSMO2012:11.0.2100.60, SWA:1.3.0.339, SWIS:2017.3.0.710, VIM:8.2.0.7071, WINPCAPSILENT:4.1.3.3024, WPM:2.2.1.0
This is from the AdminstrativeService log on the Primary, which I beleive the APE installer is using to understand what it shold put on the APE.
Real Time Explorer put into Custom Query
Hi,
Is it possible to put the Real Time explorer to custom object/query for a customize page/view?
Thanks!