The other thread is closed so I figured I would start a new one I usually get more help here than actually contacting support.

So same issues as before but instead of the server not responding in 36 hours or so it took maybe a week but it is the SAME issues. 

1. Server stopped sending alerts out sometime around 11AM on the 4th.

2. Logged onto server and opened Orion service manager and both the module engine and the administration service were going back and forth between running and stopping. 

3. Orion could not connect to SQL

4.  I have some alerts that at are going out but not sure if they are legit or not. 

5. After the reboot I notice that a good chunk of my nodes interfaces are 'unknown' this looks like it fixes itself but again something else going on. 

I have applied the 'hotfix' that you all pushed out to try to fix this.

I have done the change from streaming to buffered

I have done the registry change for the ports

The only thing I have not done is revert the snap shots back to June 14th prior to the update so Solarwinds is stable again. 

At this point I am going to schedule a task in VM Ware to reboot the server every night.  That is pretty much the only way I will know Solarwinds will actually work. 

Thoughts?  serenaaLTeReGo

Edit (8/14/18):

Updated device list.  Thank you for input and tests on other models!

Edit (10/4/17):

Poll the nodes directly via Solarwinds.  You must define the SNMP details on the Meraki dashboard (see how-to steps below).

Meraki Document for the curious: Monitoring the Wireless Network - Cisco Meraki

Background:

Thousands of Meraki devices needed to be added to Solarwinds for my situation, and so the hunt began.  First stop was Meraki for some help, which led me to this document: https://docs.meraki.com/download/attachments/13500458/ConfigurationGuide-Meraki-SolarwindsSNMP%20(2).pdf?version=1&modif…  (Deprecated.)The document's instructions weren't for the implementation that I was looking for, and that document was all I could find in online.  What I needed was to poll the devices directly instead of through the dashboard.  When I followed Meraki's document for alerting, it wasn't what I was looking for.  Passing relevant information to the alerts wasn't available, based on Meraki's instructions.  Eventually, I accidentally stumbled upon the answer, and now looking back it seems so simple .

How-To Steps:

• On the SolarWinds Network Discovery page, create a new discovery
• Use the SNMP string that was input on each Meraki network under Network-wide>General or Configure>Alerts & administration (located on Meraki's dashboard) and click ‘next’
  • SNMP settings include the version (V1/V2c), and a SNMP string.  They are located under 'Reporting'
• Uncheck ‘poll for VMware’ and click next
• Uncheck ‘add to NCM’ and click next
• Click ‘next’ on the windows credentials page
• Paste in your Meraki IPs and click on ‘next’
• Set the Discovery name and click on ‘next’
• Set your discovery schedule and click on ‘discover’
• Select the Meraki device interfaces you’d like to import and click ‘next’
  • Selecting the advanced options section can help for picking out specific interfaces.
• Click ‘next’ on the volume type page.
• Click ‘import’ on the import preview page.
  • Wait for the import to finish before clicking on ‘finish’

Results:

Here's a Meraki MX80 that's been added.

Here's an MR16 that's been added:

After the nodes have been added, I setup alerts and they'll be able to pull helpful information (Hostname, IP, Custom Properties, etc.) when an event happens.

Misc. Info:

Version info: NPM 11.0.1

Devices I've tested unless otherwise noted:

Firewalls

MX80

MX100 michael.kent

MX400

Wireless Access Points

MR16

MR18

MR24 michael.kent

MR32 kwameb87

MR42

Switches

MS22P

MS220 kwameb87

MS320 kwameb87

MS350 kwameb87

MS42P michael.kent

MS420 kwameb87

Current issues:

From the screenshots you can see that the Last Boot date isn't correct, however that isn't a pressing issue for me.

I hope this will help some of you, and feel free to ask questions.

I'll be adding updates as more info comes in, so feel free to post what you have run into.

Message was edited by: Naters

NPM 12.3 has shipped and we're hard at work building the next release.  Here's what we're working on, in no particularly order.

• Cisco ACI Monitoring
• Remote Collector - New, agent based collector for distributed environments and hybrid deployments
• Next Generation Orion Mapping - First version delivered in NPM 12.3 via Orion Platform 2018.2.  Working on the next version.
• Centralized Upgrades
• Website & Database Performance Improvements
• Windows Device Guard Support
• SAML Authentication Support
• Replace syslog/trap with the functionality from our new Log Manager product

Hi,

I'm trying to figure out a way to better organizing our SolarWinds. I've made a feature request I'm trying to move some momentum behind for an auto load balance feature. For example, in discoveries. If you don't actively select the poller to which you want to discover too, all discoveries go to the primary as it is the default. If we have a new guy not familiar  in solarwinds, or someone else assisting (Which happened to us), you end up with an overwhelmed primary and additional pollers that have no devices assign to them. If we have an option to choose between manual and auto with auto being default. The system could run a process similar to database maintenance where it decides based on load numbers which device would go where. This way you never have to worry about a overwhelmed poller again.

But I'm here to ask anyone reading this how do you organize your solarwinds or load balance it across the pollers with out so much manual work? Is there a way to accomplish this? If the feature gets considered that would be ashmed and it would end this question but since the feature isn't developed yet I need to ask and get ideas and opinions.

I'm drowning in master sheets and spreadsheets. And the numbers are more likely to get skewed due to the number of spreadsheets I have to swim through. Then upper management is on neck about variances in numbers and what can we do to always have accurate counts and readings of solarwinds health.

Secondly, I'm curious to know if there is a way to develop a report that would give me an across count of devices in ICMP mode. There is always a difference between unknown count and icmp count even though technically they are unknown and not snmp devices. Then come to find there are snmp devices and icmp devices that aren't unknown but are in the icmp category. This is the point I start seeing doubles and have to give up trying to get an accurate report. I've created and edited several of them. But none give me the expected output. And the variance in numbers is way to big.  Any help here would be great.

Lastly, if I have a switch for example that is part of a name change project, but the ip stays the same, will solarwinds automatically scan and change the name accordingly or does it stay the same. I lean towards there being a change but am not sure.

Appreciate any help in advanced. Thank you!

All,

I saw a post for a feature enhancement where the groups names would include a count of the members in paran's. The requester had seemed to be able to do this with SWQL, but my swql skills are limited, I'm wondering if anyone has seen this or has a solution to provide an output that looks similar to this:

This would be really useful in our environment, as a quick reference to the node levels within the groups.

I was referencing this thread in Thwack when I came across it: Display Count of Members Per Group

but the example SWQL was never posted...

Appreciate any help on this.

Thanks

SteveT

I've watched (read) with interest the various discussions regarding the latest rounds of upgrades.  We are planning out our next upgrade cycle and would like some suggestions on the correct way we should approach.

Environment

• All Servers are Windows 2012 R2.
• All except SQL server are VMs.
• 1 Main Poller
• 2 APE Servers
• 1 NetFlow DB Server
• 1 DPA Server
• 6 Dedicated WPM Player Servers
• 1 MS SQL 2012 Server (Physical)
• Orion Platform 2017.3.4 SP4, WPM 2.2.1, SRM 6.5.0, NCM 7.7, CloudMonitoring 1.1.0, NPM 12.2, DPAIM 11.1.0, QoE 2.4, NTA 4.2.3, VMAN 8.1.0, SAM 6.5.0, NetPath 1.1.2

We have looked thru the Upgrade Planner; however, we need to ask a couple questions:

Questions

• Should we migrate our current environment to MS SQL 2016 and Windows Server 2016 BEFORE upgrading SW?
• Do all of our servers need to be on Windows Server 2016 including the servers used as WPM Player locations?
• Does the SQL Server need to be Windows Server 2016?
• What gotchas should we be looking for?

We have the following guides/ discussions as reference in addition to the Upgrade Planner:

https://thwack.solarwinds.com/message/400040#400040

https://support.solarwinds.com/Success_Center/Orion_Platform/Knowledgebase_Articles/Migrate_the_SolarWinds_Orion_SQL_database_to_a_new_server

https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Migrate_SolarWinds_Orion_products_to_a_new_server_with_a_new_IP_and_hostname

https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Migrate_SolarWinds_Orion_products_to_a_new_server_using_the_same_IP_and_hostname

Any other reference doc we need to be aware of?

Thank you!

I have two custom poller transforms that pull Tx and Rx info from and iDirect hub to show the traffic from a remote satellite modem. The Rx poller works fine, it updates the node and I get the graph that I expect. But the Tx poller does not update the node. When I test the poller applied to the correct node I get the response I am looking for, but when I look at the transform under All nodes it says "Unable to complete transform. See KB article 4779 for possible reasons."

Here is the working transform:

And here is the non-working transform:

Does anyone know why the transfom is not updating the node, even though the test works?

I already recreated it from scratch.

Thanks

What has your upgrade to NPM 12.3 on Orion Platform 2018.2 looked like? We on the product manager team would like to hear about it all, the good the bad and the ugly! For a starting point here is a quick getting started blog post on upgrading to 2018.2 Orion Platform: Preparing for the Upgrade to 2018.2

Hi folks.

I installed Hotfix 4 on the primary polling engine. I see the Installation run via the SolarWinds Setup Wizard. On the primary engine, it gave me a notification that said Installation complete but I also saw a config wizard pop up in the background.

I haven't run the config wizard but I did open solarwinds and I see it says HF4 listed.

So does that mean it is installed or does that mean I need to run the config wizard?

I saw in the config wizard that the URL was blank and that worried me.

I see here at the bottom that it says HF4.

Edit -

I ran on the other polling engines and I see the setup wizard complete and it says "the installation is complete" like the screenshot above. Then I see Cortex, Orion Core Services, and Information Service were all installed today.

Then the Configuration Wizard pops up. I am not sure if I should go through this. I see also that it stops all the services so I start them again.

Apologies, I did not do the initial installation for this system, I am just trying to run the hotfix. Everything appears to be working and I see HF4 listed, but since I didn't run the configuration wizard I am not sure if I am left with some sort of partial install. The instructions for the hotfix just says to follow the prompts which isn't very useful if one prompt says "installation complete" and then the wizard pops up after you close that window.

Hi,

I am setting up the execute VB script for the alert trigger and passing ${AlertName}, ${AlertMessage}, ${NodeName}, ${Node.MachineType} and ${Node.Vendor} variables. I want to pass alert Severity also but not getting the variable. got the variable called Node.Severity but its looks like its not alert severity.

Could anyone please help me to get the alert severity variable for the solarwinds 2014.

Regards,

Chandra Kumara

Hi Friends,

Currently we are running with NPM 10.7, SAM 6.1.0, NCM 7.3,IPAM 4.1 and IVIM 1.9.0 all are in the same server, DB on separate server and we have 3 APE's for all applications.

I am planning to upgrade to latest version and additionally after upgrade installing NTA tool as well.

In order to bring them to the latest version we have to do 3 times upgrade as per the solarwinds upgrade adviser.

Considering below current configuration ,could any one confirm how much time will it take for each component upgrade?

1. Good hardware (160 GB RAM on solrwinds and DB server)

2. 5,000+ Nodes getting monitoring.

3. Current Database Size is 390 GB (because the Database setting is notas per the solarwinds recommended setting).

Thanks in advance.

Regards,

Chandra Kumara

Hi All,

Is there a way to monitor a specific IPSec tunnel(more than one) in checkpoint and get its status to trigger an alert.

After searching through THWACK community, I found some custom OIDs which provide values as a table(all tunnels). But couldn't get the status of a specific tunnel from these OIDs.

tunnel peer IP address   - 1.3.6.1.4.1.2620.500.9002.1.1

tunnel peer state            - 1.3.6.1.4.1.2620.500.9002.1.3

tunnelCommunity name - 1.3.6.1.4.1.2620.500.9002.1.4

tunnel peer interface      - 1.3.6.1.4.1.2620.500.9002.1.6

Its highly appreciate if anyone can support on this?

We would like to improve user experience and for such reason I'd like to better understand if our users prefers INITIALLY to add nodes manually or run product network discovery in order to import devices to NPM

Please help us understand your organization's thinking on this topic by selecting how much you agree or disagree with the following statement:

"My company would never purchase a SaaS-based monitoring tool to monitor our on-premises IT infrastructure."

I have noticed that many of my switches that are in a stack are appearing numerous times in the switch stack member list.  The model, serial, and MACs are all the same.  There are only two switches in this stack but they appear 17 times each.  It happens more often than not and makes the inventory report much larger than it should be.

I saw in a Youtube video on Solarwinds page (SolarWinds Lab Bits: Orion Maps - YouTube ) that groups can have a Map subview.  I have groups that were created prior to 12.3, and I created a new test group after the upgrade, and none of the groups have a Map subview.  Has anyone else seen this?  I have a case open but wanted to see if anyone has seen this.

We have multiple customers on our SolarWinds NPM/SAM/IPAM installation. I would like to give our customers the ability to fully administer their own stuff, without giving them access to administer other customer's nodes. I currently have views setup and we're limiting views by a custom property, however, they cannot add/delete nodes, or create SAM templates, etc. Is it possible to make them administrators for only their own equipment? 

Here is the calculation for the Disk / Volume / RAM /below and example.

What object IDs (OIDs) does Orion NPM poll for volume information? What types of volume information does Orion NPM poll?

http://knowledgebase.solarwinds.com/kb/questions/1194/What+object+IDs+%28OIDs%29+does+Orion+NPM+poll+for+volume+information%3F+What+types+of+volume+information+does+Orion+NPM+poll%3F

Linux / Unix based Systems

You can run the MIB Walk for the Node in Question in order to find out what values been returned by the Node for required OID's as below.

Here is MIB walk tool details

Running SNMPWalk

******** MIb Walk Result from the Node **********

.1.3.6.1.2.1.25.2.3.1.3.1 = String: "Physical RAM"

.1.3.6.1.2.1.25.2.3.1.3.2 = String: "Virtual Memory"

.1.3.6.1.2.1.25.2.3.1.3.3 = String: "/"

.1.3.6.1.2.1.25.2.3.1.3.4 = String: "/proc"

.1.3.6.1.2.1.25.2.3.1.3.5 = String: "/dev/pts"

.1.3.6.1.2.1.25.2.3.1.3.6 = String: "/proc/bus/usb"

.1.3.6.1.2.1.25.2.3.1.3.7 = String: "/partB"

.1.3.6.1.2.1.25.2.3.1.3.8 = String: "/common"

.1.3.6.1.2.1.25.2.3.1.3.9 = String: "/grub"

.1.3.6.1.2.1.25.2.3.1.3.10 = String: "/dev/shm"

.1.3.6.1.2.1.25.2.3.1.3.11 = String: "/spare"

.1.3.6.1.2.1.25.2.3.1.3.12 = String: "/proc/sys/fs/binfmt_misc"

.1.3.6.1.2.1.25.2.3.1.4.1 = INTEGER: 4096

.1.3.6.1.2.1.25.2.3.1.4.2 = INTEGER: 4096

.1.3.6.1.2.1.25.2.3.1.4.3 = INTEGER: 4096

.1.3.6.1.2.1.25.2.3.1.4.4 = INTEGER: 4096

.1.3.6.1.2.1.25.2.3.1.4.5 = INTEGER: 4096

.1.3.6.1.2.1.25.2.3.1.4.6 = INTEGER: 4096

.1.3.6.1.2.1.25.2.3.1.4.7 = INTEGER: 4096

.1.3.6.1.2.1.25.2.3.1.4.8 = INTEGER: 4096

.1.3.6.1.2.1.25.2.3.1.4.9 = INTEGER: 1024

.1.3.6.1.2.1.25.2.3.1.4.10 = INTEGER: 4096

.1.3.6.1.2.1.25.2.3.1.4.11 = INTEGER: 4096

.1.3.6.1.2.1.25.2.3.1.4.12 = INTEGER: 4096

.1.3.6.1.2.1.25.2.3.1.5.1 = INTEGER: 1021591

.1.3.6.1.2.1.25.2.3.1.5.2 = INTEGER: 512034

.1.3.6.1.2.1.25.2.3.1.5.3 = INTEGER: 4232703

.1.3.6.1.2.1.25.2.3.1.5.4 = INTEGER: 0

.1.3.6.1.2.1.25.2.3.1.5.5 = INTEGER: 0

.1.3.6.1.2.1.25.2.3.1.5.6 = INTEGER: 0

.1.3.6.1.2.1.25.2.3.1.5.7 = INTEGER: 4232699

.1.3.6.1.2.1.25.2.3.1.5.8 = INTEGER: 17502476

.1.3.6.1.2.1.25.2.3.1.5.9 = INTEGER: 252879

.1.3.6.1.2.1.25.2.3.1.5.10 = INTEGER: 510795

.1.3.6.1.2.1.25.2.3.1.5.11 = INTEGER: 8468466

.1.3.6.1.2.1.25.2.3.1.5.12 = INTEGER: 0

.1.3.6.1.2.1.25.2.3.1.6.1 = INTEGER: 447260

.1.3.6.1.2.1.25.2.3.1.6.2 = INTEGER: 52

.1.3.6.1.2.1.25.2.3.1.6.3 = INTEGER: 2837178

.1.3.6.1.2.1.25.2.3.1.6.4 = INTEGER: 0

.1.3.6.1.2.1.25.2.3.1.6.5 = INTEGER: 0

.1.3.6.1.2.1.25.2.3.1.6.6 = INTEGER: 0

.1.3.6.1.2.1.25.2.3.1.6.7 = INTEGER: 2736606

.1.3.6.1.2.1.25.2.3.1.6.8 = INTEGER: 7646375

.1.3.6.1.2.1.25.2.3.1.6.9 = INTEGER: 4303

.1.3.6.1.2.1.25.2.3.1.6.10 = INTEGER: 5422

.1.3.6.1.2.1.25.2.3.1.6.11 = INTEGER: 8256

****************** Physical Disks ******************

hrStorageDescr = .1.3.6.1.2.1.25.2.3.1.3.3 = String: "/"

hrStorageAllocationUnits=   .1.3.6.1.2.1.25.2.3.1.4.3 = INTEGER: 4096

hrStorageSize .1.3.6.1.2.1.25.2.3.1.5.3 = INTEGER: 4232703

hrStorageUsed = .1.3.6.1.2.1.25.2.3.1.6.3 = INTEGER: 2837178

Calculations :

Volume size       4232703 x 4096  17337151488 Bytes   16.146 GB

Volume used       2837178 x 4096  11621081088 Bytes   10.822 GB

space available   17337151488 - 11621081088 = 5716070400 5.323 GB .

Percentage        10.8/16.14 * 100 65%

****************************************************

hrStorageDescr = .1.3.6.1.2.1.25.2.3.1.3.1 = String: "Physical RAM"

hrStorageAllocationUnits= .1.3.6.1.2.1.25.2.3.1.4.1 = INTEGER: 4096

hrStorageSize    .1.3.6.1.2.1.25.2.3.1.5.1 = INTEGER: 1021591

hrStorageUsed = .1.3.6.1.2.1.25.2.3.1.6.1 = INTEGER: 447260

Calculations : Physical RAM

Volume size       1021591 x 4096  4184436736 Bytes       3.897 GB

Volume used       447260 x 4096   1831976960 Bytes       1.706 GB

space available   1831976960 - 4184436736 = 2352459776     2.1 GB

Percentage        1.706/3.897 * 100 43%

*********************************************************

hrStorageDescr = .1.3.6.1.2.1.25.2.3.1.3.2 = String: "Virtual Memory"

hrStorageAllocationUnits= .1.3.6.1.2.1.25.2.3.1.4.2 = INTEGER: 4096

hrStorageSize    .1.3.6.1.2.1.25.2.3.1.5.2 = INTEGER: 512034

hrStorageUsed = .1.3.6.1.2.1.25.2.3.1.6.2 = INTEGER: 52

Calculations : Virtual Memory

Volume size       512034 x 4096  2097291264 Bytes   1.953 GB

Volume used       52 x 4096 212992 Bytes           0.0001 GB

space available   212992 - 2097291264 = 2097078272  1.953 GB .

Percentage 0.0001/1.953 * 100 0.0%

///////////////////////////////////////////////////////////////

Adding Few more explanation here for Cisco Call Manager Showing 99% Memory Utilization in Orion .( just in case someone having this issue )

The reason you are seeing 99% is due to the Cisco MCS returning back those values.

Why its doing this, you have to Open Cisco TAC.

NPM is returning back the values its being supplied with, in this case showing 99%.

Poller type: Used .

1. N.Memory.SNMP.CpqHostPhysicalMemory =

Memory poller for OpenVMS systems which support proprietary CPQ-Host MIB

Poller utilizes GetSubtree request with two OIDs to gather total and used memory:

            cpqHoPhysicalMemorySize = 1.3.6.1.4.1.232.11.2.13.1.

            cpqHoPhysicalMemoryFree = 1.3.6.1.4.1.232.11.2.13.2.

Total memory is computed using this formula:

            memoryTotal = cpqHoPhysicalMemorySize * 1024

Used memory is computed using this formula:

            memoryUsed = memoryTotal - (cpqHoPhysicalMemoryFree * 1024)

MIB Walk shows:

            .1.3.6.1.4.1.232.11.2.13.1.0 = INTEGER: 3990 = cpqHoPhysicalMemorySize

            .1.3.6.1.4.1.232.11.2.13.2.0 = INTEGER: 60 = cpqHoPhysicalMemoryFree

memoryTotal = 3990 * 1024 = 4085760

memoryUsed = 4085760 - (60 * 1024) = 4085760 – 61440 = 4024320

PercentUsed = 4024320/4085760 = 98.496% = 99%

////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////

For Linux Server for Poller assigned N.Memory.SNMP.NetSnmpReal

If poller assigned

N.Memory.SNMP.NetSnmpReal

/// memTotalReal = 1.3.6.1.4.1.2021.4.5.
/// memAvailReal = 1.3.6.1.4.1.2021.4.6.
/// memCached = 1.3.6.1.4.1.2021.4.15.
/// memBuffer = 1.3.6.1.4.1.2021.4.14.
/// UsedMemory = (totalMem - availMem - cachedMem - bufferMem) * 1024

.1.3.6.1.4.1.2021.4.5.0 = INTEGER: 2073620 (Total )

.1.3.6.1.4.1.2021.4.6.0 = INTEGER: 1869968 (Available )

.1.3.6.1.4.1.2021.4.15.0 = INTEGER: 88008 (cachedMemory )

.1.3.6.1.4.1.2021.4.14.0 = INTEGER: 51868 (BufferMemory )

( 2073620– 1869968– 88008– 51868 ) = 63776  

63776 * 1024 = 65306624 bytes

--- Another Example ----

Yellow - Working SNMPWALK (supported net-snmp version)

Green - NON Working SNMPWALK (NON supported net-snmp version)

********************

Vmware ESX Memory Calculation

Supported Poller

The "Memory" Usage and the "Physical Memory" Utilization are calculated differently by Orion NPM.

Memory:

The Memory is the sum of the memory used by the processes listed in the HOST-RESOURCES-MIB:hrSWRunPerfTable (1.3.6.1.2.1.25.5.1).

The OID used is the hrSWRunPerfMem (1.3.6.1.2.1.25.5.1.1.2).

Physical Memory:

The Physical Memory is calculated based on the values populated in the HOST-RESOURCES-MIB:hrStorageTable (1.3.6.1.2.1.25.2.2.3).

The OIDs used are hrStorageSize (1.3.6.1.2.1.25.2.3.1.5), hrStorageUsed (1.3.6.1.2.1.25.2.3.1.6) and hrStorageAllocationUnits (1.3.6.1.2.1.25.2.3.1.4) .

The other thread is closed so I figured I would start a new one I usually get more help here than actually contacting support.

So same issues as before but instead of the server not responding in 36 hours or so it took maybe a week but it is the SAME issues. 

1. Server stopped sending alerts out sometime around 11AM on the 4th.

2. Logged onto server and opened Orion service manager and both the module engine and the administration service were going back and forth between running and stopping. 

3. Orion could not connect to SQL

4.  I have some alerts that at are going out but not sure if they are legit or not. 

5. After the reboot I notice that a good chunk of my nodes interfaces are 'unknown' this looks like it fixes itself but again something else going on. 

I have applied the 'hotfix' that you all pushed out to try to fix this.

I have done the change from streaming to buffered

I have done the registry change for the ports

The only thing I have not done is revert the snap shots back to June 14th prior to the update so Solarwinds is stable again. 

At this point I am going to schedule a task in VM Ware to reboot the server every night.  That is pretty much the only way I will know Solarwinds will actually work. 

Thoughts?  serenaaLTeReGo