I created a heat map for AP's but all my clients will be in moving so i need to auto discover all of them in map and also i need to see they are connected in which AP like cisco prime ????

Is it possible in solarwinds ?????

Hi team,

Need your help with the below mentioned error. It is popping up when editing nodes of Additional Poller.

The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://schemas.solarwinds.com/2008/Core:GetNodesByIdsResult. The InnerException message was 'Member '_compareInfo' was not found.'. Please see InnerException for more details

Has anyone successfully added an additional NIC on a Remote Polling Engine?

We would like to add this NIC to provide connectivity to non-routable devices.

I find it annoying that I am working on a web page (ie checking off all the down nodes that are no longer down) only to find that the page refreshes and all my checkboxes are cleared.  Can this behavior be changes -- that is put the web page in "no auto refresh" mode?

Is support no longer 24/7?  I called both the NPM & SAM queue Saturday night/Sunday morning as I was migrating my primary polling engine and running into problems.  I sat on hold for an hour until it forced me to leave a voicemail.  I still haven't gotten a call back, though I did get an email that they received my message at around 2AM this morning.  This is very disappointing and is the second time in the last year I've needed support late night on a weekend and have been unable to get anyone on the phone....

I am replacing polling engines and trying to deactivate the old ones. This should be easy. I have multiple modules and multiple polling engines and web servers. I am currently on Orion Core 2017.3, and replacing all servers with shiny Windows 2016 servers to prep for the next round of upgrades. I know that you can perform a migration, but that is not the only scenario that I have.

Currently the deactivated unused polling engine option in the web console does not work if you own VNQM, and potentially other modules due to constraints.  I have seen this twice now. Once with a temp polling engine that I wanted to remove and now with others that I am replacing. This needs to be fixed and automated as hunting through the database and hoping that you delete all entries in the correct order is not efficient.

I have seen the KB that describes how to reuse the ip/hostname etc. I am able to use this KB as a guide to replace my polling engines and web servers. Its quick and easy until you delete the unused server… <https://support.solarwinds.com/Success_Center/Orion_Platform/Knowledgebase_Articles/Move_an_Additional_Polling_Engine_to_another_server>

The following document does not cover all the tables: Removing old polling engines and websites from previous migrations

Below are the other tech docs that I don’t plan to use right now. I have other NPM instances, and plan to move engines between them– hence my desire to get the cleanup correct. Yes these are valid instructions, but I simply need to remove and add engines.

Migrate SolarWinds Orion products to a new server using the same IP and hostname.

Migrate SolarWinds Orion products to a new server with a new IP and hostname

Migration Guide – this document has most of the information I needed (links). I would recommend adding the link about moving the additional polling engine to another server.

Here is the link to the article about VNQM not playing nice. This is the issue that I have run into twice now. I expect it will occur every time I try to delete a polling engine via web console.

https://support.solarwinds.com/Success_Center/Network_Performance_Monitor_(NPM)/Unable_to_delete_additional_polling_engine_The_DELETE_statement_conflicted_with_the_REFERENCE_constraint_FK_VoipEngines_EngineID

I have the following modules: ORION CORE 2017.3; NPM, NTA, NCM,SAM, IPAM, WPM, VNQM. I am prepping for the NPM 12.3 upgrade and later by getting the windows servers to Microsoft Windows 2016, and deploying a SQL Server 2016 sp1 for NTA, etc.

I don’t think that NCM uses its own engine tables anymore, but that is why I am reaching out. I don’t believe that the web servers are in any other tables except OrionServers and websites.

Temp Tables :A temp poller that I used to for monitoring while I worked on other polling engines stayed in this table, despite deactivation and cleanup. I need to reuse that name for a new webserver, and give the IP to another server.  I believe I need to clean these tables up too.

tempVoipEngines

tempFlowEngines

tempEngines

tempEngineProperties

Website Tables

Websites : Orion

OrionServers : Orion

Polling Engine Tables and relevant module

VoipEngines : VNQM

NetFlowEnginesStatistics : NTA

FlowEngines : NTA

IPAM_Engine : IPAM

EngineProperties : Orion (I heard this was deprecated, but it shows the new engines that I deployed two weeks ago.)

Engines : Orion

Deprecated tables (that I know about and have seen remnants)

AllEngines

This is what I believe to be the cleanup process. I am looking for confirmation.

Clean up process: Polling Engine cleanup starting with #1 and proceeding in order:

1. Shutdown all services
2. Log into database
3. All non orion tables first, see below for suggested order.

a. NTA Netflowenginestatistics table first, then flowengines table

b. Voipengines

c. IPAM_engine

4.  OrionServers Table

5. EngineProperties table

6. Engines table

Order of Web Server Cleanup - I do not know if there is an link between them, or if they are independent tables.

1. Websites
2. OrionServer

UPDATE 9/18/2018

I went through the tables deleting APE's and AWS's with no issues. But wait! There's MORE! I hadn't realized that that HA tables maintain their own list - which are independent of the Engines table as this never came up in conversation. I will repost after I clean those up. (I don't have HA licensed.) I will also update if I see anything else. I will be tackling those temp tables later.

Here are my related tickets.

Solarwinds Tickets

Feature Requests

Case # 00167367 - Feature Request - Removing Specific Module Engine automatically when deleting engines on the engines table

Case # - 00167289 UI Support For The Removal Of Additional Web Servers

Link to Feature Request: Deactivate Web Servers and Polling Engines from Web Console

Plain old tickets

Case # - 00168416 How to cleanly delete deactivated polling engines from database (IPAM)

Case # - 00167367 Removal Of Polling Engine under NTA

Case # - 00167365 Polling Engine Removal Under VNQM

Case # - 00167276 Additional Web Server Removal

Case # - 00164570 Old polling engine still shows up in web con

Case # - 00172322 What tables does WPM use for engine ids?

Case # - 00173395 and 00172310  for NCM

Does Solarwinds have a recommended or best practice way to monitor a node (Windows server) with multiple IP's?  It could be multiple IP's on one or more physical adapters, or a single IP's on multiple physical adapters.

Thanks,
David

Here's the source code/implementation for the pie chart version of the bullseye charts first mentioned in this discussion and later elaborated upon here.

Prequisites

• You must know the Group ID of the group you wish to display in the chart. The easiest way to find this is to go to the details page for the group and get the group number from the end of the URL. E.g. if the URL is https://solarwinds.yourcompany.com/Orion/NetPerfMon/ContainerDetails.aspx?NetObject=C:69, the group ID is 69.
• SQL Server 2012 or newer. If you have an older version of SQL Server, see the note about "Older versions of SQL Server" at the end of this document.

Installation

1. Download and unzip the attached archive.
2. Copy GroupMemberAggregateStatus.aspx and GroupMemberAggregateStatus.aspx.cs to <Solarwinds install volume>\InetPub\SolarWinds\Orion\NetPerfMon\ .

Implementation

1. On your Solarwinds NOC view page, click "Customize Page" in the page's upper right corner.
2. Add a new Custom HTML resource and save your changes.
3. Find the new Custom HTML resource on the page and click the "EDIT" box in the resource's upper right corner.
4. Fill in the Title and Subtitle fields as you wish and check the "Use synchronous loading" box.
5. Copy and paste the HTML below into the (unlabeled) URL field.
   
   <iframe scrollbars="none" height="170px" width="100%" src="/Orion/NetPerfMon/GroupMemberAggregateStatus.aspx?ContainerID=GROUPID" ></iframe>
   
   Replace GROUPID in the URL with the ID number of the group you want to display. Your resource, when completely filled in, will look similar to this:
   
6. Click "Submit" to save your changes.

Example of a single chart

Older versions of SQL Server

If your installation uses a version of SQL Server older than SQL Server 2012, you must edit GroupMemberAggregateStatus.aspx.cs. Find both instances of the string

concat('/Orion/NetPerfMon/ContainerDetails.aspx?NetObject=C:',C.ContainerID)

and replace it with

'/Orion/NetPerfMon/ContainerDetails.aspx?NetObject=C:'+cast(C.ContainerID as varchar)

This will continue to work after you upgrade to SQL Server 2012.

Edit (8/14/18):

Updated device list.  Thank you for input and tests on other models!

Edit (10/4/17):

Poll the nodes directly via Solarwinds.  You must define the SNMP details on the Meraki dashboard (see how-to steps below).

Meraki Document for the curious: Monitoring the Wireless Network - Cisco Meraki

Background:

Thousands of Meraki devices needed to be added to Solarwinds for my situation, and so the hunt began.  First stop was Meraki for some help, which led me to this document: https://docs.meraki.com/download/attachments/13500458/ConfigurationGuide-Meraki-SolarwindsSNMP%20(2).pdf?version=1&modif…  (Deprecated.)The document's instructions weren't for the implementation that I was looking for, and that document was all I could find in online.  What I needed was to poll the devices directly instead of through the dashboard.  When I followed Meraki's document for alerting, it wasn't what I was looking for.  Passing relevant information to the alerts wasn't available, based on Meraki's instructions.  Eventually, I accidentally stumbled upon the answer, and now looking back it seems so simple .

How-To Steps:

• On the SolarWinds Network Discovery page, create a new discovery
• Use the SNMP string that was input on each Meraki network under Network-wide>General or Configure>Alerts & administration (located on Meraki's dashboard) and click ‘next’
  • SNMP settings include the version (V1/V2c), and a SNMP string.  They are located under 'Reporting'
• Uncheck ‘poll for VMware’ and click next
• Uncheck ‘add to NCM’ and click next
• Click ‘next’ on the windows credentials page
• Paste in your Meraki IPs and click on ‘next’
• Set the Discovery name and click on ‘next’
• Set your discovery schedule and click on ‘discover’
• Select the Meraki device interfaces you’d like to import and click ‘next’
  • Selecting the advanced options section can help for picking out specific interfaces.
• Click ‘next’ on the volume type page.
• Click ‘import’ on the import preview page.
  • Wait for the import to finish before clicking on ‘finish’

Results:

Here's a Meraki MX80 that's been added.

Here's an MR16 that's been added:

After the nodes have been added, I setup alerts and they'll be able to pull helpful information (Hostname, IP, Custom Properties, etc.) when an event happens.

Misc. Info:

Version info: NPM 11.0.1

Devices I've tested unless otherwise noted:

Firewalls

MX80

MX65 shannon.raymond

MX100 michael.kent

MX400

Wireless Access Points

MR16

MR18

MR24 michael.kent

MR32 kwameb87

MR42

Switches

MS22P

MS220 kwameb87

MS320 kwameb87

MS350 kwameb87

MS42P michael.kent

MS420 kwameb87

Current issues:

From the screenshots you can see that the Last Boot date isn't correct, however that isn't a pressing issue for me.

I hope this will help some of you, and feel free to ask questions.

I'll be adding updates as more info comes in, so feel free to post what you have run into.

Message was edited by: Naters

The other thread is closed so I figured I would start a new one I usually get more help here than actually contacting support.

So same issues as before but instead of the server not responding in 36 hours or so it took maybe a week but it is the SAME issues. 

1. Server stopped sending alerts out sometime around 11AM on the 4th.

2. Logged onto server and opened Orion service manager and both the module engine and the administration service were going back and forth between running and stopping. 

3. Orion could not connect to SQL

4.  I have some alerts that at are going out but not sure if they are legit or not. 

5. After the reboot I notice that a good chunk of my nodes interfaces are 'unknown' this looks like it fixes itself but again something else going on. 

I have applied the 'hotfix' that you all pushed out to try to fix this.

I have done the change from streaming to buffered

I have done the registry change for the ports

The only thing I have not done is revert the snap shots back to June 14th prior to the update so Solarwinds is stable again. 

At this point I am going to schedule a task in VM Ware to reboot the server every night.  That is pretty much the only way I will know Solarwinds will actually work. 

Thoughts?  serenaaLTeReGo

I have followed instructions found online how to configure SNMPv3 to work with SolarWinds but I seem to get a connection failure when I do. This is my routers config:

Router1(config)# snmp-server group [groupname] v3 auth read

  Router1(config)# snmp-server user [username] [groupname] v3 auth md5 [password] priv aes 256 [password]

Here is my SolarWinds screen shot

Hello

I'm polling my Brocade Fiber Channel switches with Solarwinds NPM 12.3. I get the interface Utilization just fine in NPM.

However interface errors stats (listed below) are missing in NPM. On Interface details I only got erros and discards, just like an ethernet switch. All counters are 0 eventhrough i had one interface with errors on. How do i can't those counter.

How do i get all those counters into Solarwinds?

Brgds. Steffen

I tried downloading 3G undps I found through searching here and they don't work.

I want to grab cellular information, dbms, sim info etc etc....can anyone help?

Hi

Does any one has Juniper gear that  display IEEE 802.3ad  interfaces (LAG) in Atlas or the new map from NPM 12.3?

I created this resource as part of a dashboard I'm building to summarize ASA VPN Tunnel info now that we have that natively in NPM.  Thought this might be helpful for any of you who are working on anything similar, or just to see an example of some more aesthetically designed SWQL queries.  Feel free to reach out to me directly if you want to see the rest of the dashboard or have any ideas for what you would want to see on an overall ASA Summary view.

Add a Custom Query resource to a summary view and paste this into the box:

select n.node.caption as [Node]

,n.node.IP

,count(n.SourceIPAddress) as [Total Tunnels]

,case when down.down > 0 then '/Orion/images/StatusIcons/Containers/Small-down.gif'

when inac.inactive > 0 then '/Orion/images/StatusIcons/Containers/Small-up.gif'

else '/Orion/images/StatusIcons/Containers/Small-unknown.gif'

end as [_iconfor_Total Tunnels]

,isnull(up.[Up],0) as Up

,'/Orion/ASA/Images/StatusIcons/SiteToSiteTunnel_Up.png' as [_iconfor_Up]

,isnull(down.Down,0) as Down

,'/Orion/ASA/Images/StatusIcons/SiteToSiteTunnel_Down.png' as [_iconfor_Down]

,isnull(inac.Inactive,0) as Inactive

,'/Orion/ASA/Images/StatusIcons/SiteToSiteTunnel_Inactive.png' as [_iconfor_Inactive]

from orion.vpn.L2LTunnel n

left join (select nodeid, count(SourceIPAddress) as [Up] from orion.vpn.L2LTunnel where Status=1 group by nodeid) up on up.nodeid=n.nodeid

left join (select nodeid, count(SourceIPAddress) as [Down] from orion.vpn.L2LTunnel where Status=2 group by nodeid) down on down.nodeid=n.nodeid

left join (select nodeid, count(SourceIPAddress) as [Inactive] from orion.vpn.L2LTunnel where Status=24 group by nodeid) inac on inac.nodeid=n.nodeid

--Where (n.node.caption like '%${SEARCH_STRING}%' or n.node.ip like '%${SEARCH_STRING}%')

group by n.node.caption ,n.node.IP, up.[Up], down.Down, inac.Inactive

order by n.node.caption ,n.node.IP

In the second box paste the same query in, but remove the comment marks (--) from the Where line near the end.

You should have something like this:

-Marc Netterfield

    Loop1 Systems: SolarWinds Training and Professional Services

•                 LinkedIN: Loop1 Systems
•                 Facebook: Loop1 Systems
•                 Twitter: @Loop1Systems

I work for a large school district and our networking department has asked me to begin researching this topic because the guy who handles all of our other SW products has a lot on his plate already so I'm trying to help out even though I know very little about the SW platform. So I turn to the community and hope you guys and gals can reach out and help me out!

We already run SW internally to monitor devices/connections, but it was brought up about installing a second instance of SW on an external server (like on perhaps an Amazon AWS account) for outside monitoring (I hope that makes sense). I guess for things that are not under our internal network.

Really looking for any sort of help or advice the community has. Thank you in advance.

Is there a simple way to have SolarWinds use a different certificate (preferably one from my CA) for its Information Service v2 and v3?  I've found files associated with them, but not sure what could go wrong by changing them.

The 2 files which mention the default self signed certificate are:

C:\Program Files (x86)\SolarWinds\Orion\Information Service\2.0\SolarWinds.InformationService.Service.exe.config

C:\Program Files (x86)\SolarWinds\Orion\Information Service\3.0\SolarWinds.InformationService.Service.exe.config

To be clear, this is not for the IIS certificate, as that has already been updated to the new one.

Thanks for any help.

Hi,

I am getting an error when clicking on edit node " " Unexpected Website Error

The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://schemas.solarwinds.com/2008/Core:GetNodeWithOptionsResult. The InnerException message was 'Member '_compareInfo' was not found.'. Please see InnerException for more details"

I have traced the https packets and it is getting aborted. Can you please let me know what can be the reason for the same?