Ticketing System - Help Desk Software ?
Does anyone here have a recommendation on help desk software for creating tickets, etc that would work well with Orion? Thanks for your help!Justin
View ArticleAPM_HardwareItem_Detail pruning in NPM
In NPM is APM_HardwareItem_Detail retained for the normal Detail, Hourly and Daily timeframes? I.e. is the data pruned at those intervals? Also, we are manually pruning the following, because in the...
View ArticleExport to PDF - works for some pages and not for others?
Hi everyone - I'm having an unusual issue. The symptoms are that in certain page views I can use the Export to PDF function flawlessly and repeat as many times as I'd like.In other views, however, when...
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Have troubling setting alert for custom Exalt UDP
(I am having trouble setting up an alert based on the Received Signal Level (RSL) of an Exalt wireless radio from a Universal Device Poller.I chose 'Custom Node Table Poller'Trigger Alert when 'all' of...
View ArticleAdvanced Alerts - do/should they repeat
I am trying to setup advanced alerts for hardware health monitoring. I am not sure if I am seeing correct behavior. For this example, I have a server that I know has a battery with low voltage - the...
View ArticleInformation Required about Polling Completion ? ?
What factors can influence the % Increment or decrement on " POLLING COMPLETION " ? ?
View Article3Com Switches 7750 and 3870 Temperature and Other Hardware Sensors
Hello, I hope you are all doing great. I have the above 3Com switches as a part of a PoC i'm doing for a customer. And getting hardware sensor information from the 3Com switches 7750 and 3870 would be...
View ArticlePolling intervals tunning ? ?
Hello Im New to solarwinds technology. Currently we have NPM SLX . There are about 3000 elements monitored in solarwinds. Polling Interval is 15 minutes. Polling completion is about 98.35 to 99.65 % I...
View ArticleQuick Question
I am getting ready to take my main Orion server and pull the poller from it, effectively making it a stand alone front end to all things solarwinds in our environment. Currently I have snmp and syslog...
View ArticleServer reboots not showing up
More than once I have seen a Windows 2008 R2 server reboot, but the Last Reboot attribute within NPM for the server does not get updated. These are running on VMware so their reboot time is very...
View ArticleDependency on objects
Hi I have two checkpoints running on a cluster. Its set up in a way that you only can ping the device that is currently master. The problem is that the slave shows as down if its managed. Is there a...
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Columns in Alerts
Hello y'all Just a quick one is there any way to change the "Active Alerts" resource and "Alerts" page columns? I am able to make changes to the columns in Alert Manager but this is not reflected in...
View ArticleMultiple object chart show different data from individual
Hi, We create a multiple object chart for 4 Internet links. However we noticed a significant difference in the data. The multiple object chart would show peaks of upto 5 Mbps for links which only has...
View ArticleUpgrade from of NPM to latest build
Hi, We have an NPM 10.2 and installed altogether with APM and NTA. However APM and NTA we're already discontinued and we opted to upgrade our NPM. Our concern is that we need to update the NPM to 10.4...
View ArticleInterface utilization - total bytes transmitted/received
Hi,For Total Bytes transmitted/received, is that at that specific time, say exactly at 1pm, or over the amount of time since the previous poll 1pm to 1:10pm?Thanks!
View ArticleSSH from an Orion NPM 10.4.2 web page link
I have read about 20 old posts about various ways to kludge the Orion web page/browser/registry/whatever to allow a working SSH link. I am wondering if someone has more recent concise instructions for...
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ASA failover monitoring and alert setup
I currently have a UnDP setup to monitor OID: 1.3.6.1.4.1.9.9.147.1.2.1.1.1.4 This is displayed on my node details page and looks like this:However here is my first issue:1) The above image was pulled...
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