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Account Limitation Error and Error when retrieving data

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Dear All,

 

I'd like to ask about some error i found in my Solarwinds NPM.

First there is some event that show my group is in warning state (Like the capture) but when i click the event it show error account limitation error (Like the capture attached).

Error_1.jpg

 

Error_2.jpg

 

 

Second when i click on of my node device it show error when retrieving data (Like the capture)

Error_3.jpg)

 

Is somebody can tell me what should i do regarding this issue?

 

Thanks and God bless


Orion DB is sending huge sql data to secondary poller

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I have recently upgrade the Solarwinds and added a secondary poller to the Orion. The network team found through Netflow that the Orion DB is sending nearly 600mb/hr to the secondary poller. The source is from the Orion DB and destination is the Orion secondary poller, it was strange as previously we got this problem where the poller is sending huge data to the Orion DB but this time, it was the other way around. Is this normal? We are monitoring around 200++ nodes but why the DB is sending data to pollers?

SNMP Informs

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Hey there,

 

I am trying to find any updated information on whether or not NPM supports SNMP informs, yet.  All the information that I've been able to find says it does not, but it is a bit outdated.  I've also checked whitepages and documentation and have not been able to find anything on this functionality.  So I'm learning towards "no", but would just like verification if anyone knows for sure.

 

Thanks!

SolarWinds Desktop Notification Tool Reliable?

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So I have been testing the SolarWinds Desktop Notification Tool to get audible alerts working on one of our networks. Is this thing even reliable??

 

I configured an alert to theoretically play a sound when an alert triggers. I watch it in the Alert Manager and see the alert come in but watching the SolarWinds Desktop Notification Tool at the same time the alerts randomly appear, some play the audible, some don't (same alert). Some times it can be minutes before it populates, if at all. I am using the default polling for the alerts and desktop tool.

 

I am either missing something here or this is not ready for prime time yet. (Yes, I have Googled and searched for tons of info on this and tried all suggestions so far).

 

Anyone using this successfully?

Best way to monitor VPN endpoint through client site?

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As per the diagram below; I need to monitor the ASA 5505's located at my client's remote sites which all terminate at their HQ.  I have a few ideas but I was curios if anybody else had any good ideas on how best to accomplish this?

 

gwm_monitoring.png

Tell us your "Unknown" devices!

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Sometimes devices show up in Orion as "unknown".  Those devices need to be added to our SysObjectID database.  We know about lots of them, but we'd like to hear which items you need.

 We need:

SysObjectID (which you can find in Node Details) in System Manager.

 
Vendor

Model

Linear Gauge and UDP not showing correctly.

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Hey all,

 

Trying get the data from one of my universal device pollers to show in a linear gauge.

The data is wattage information from a power strip.  The data shows up correctly in UDP:

 

Screen Shot 2015-08-25 at 2.06.33 PM.png

 

but when I try to show it on a linear gauge, I get this:

 

Screen Shot 2015-08-25 at 2.05.05 PM.png

 

How does it get 2.69 M from 747?!?

Node SLA Availability Report Last Month


Trying to combine ifname values in a sql querry

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Wondering if anyone can help me out on this:

 

I want to customize the summary view page to contain a list of down interfaces that start with st.0*.

 

I can filter within the custom down interfaces report for only 1 interface: either st0.0 or st0.1. I need both. Using the wildcard st0.* doesnt yield anything. I tried using AND between 'st0.0' AND 'st0.1' but this doesnt yield anything. alot of these interfaces are down, I know but I cant get both interfaces to run in the report

 

pretty simple but having some problems getting it to work.

 

IfName = 'st0.1' works by itself as the sql filter it also works with st0.1 but not with both. how can I get both to show up in the results?

 

thanks!

Issues polling device, that does not have MIB-2 installed, with SNMP + ICMP: Orion node constantly flapping up/down

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Does anyone have a workaround or idea for this:

- We have many devices (many of all the same device)  that do not have MIB-2 installed, and the vendor is not going to install it.

- We added the devices, as IP addresses (they are not in DNS) via "ICMP only, then switched the polling method to "ICMP + SNMP" because Orion will not allow you to add them via SNMP if MIB-2 is not on the target device.

- We were then able to create custom pollers to pull the vendor specific OID data we need.

 

but...

 

The device is  flapping down, then up, then down again.  We have device polling set to 3 minutes, so it appears to be changing status every poll....I'm wildly guessing that in one poll SNMP is used (down), then for the next poll ICMP is used (up).

 

I've tried setting the custom node overrides for packet loss and response time to WARN > 99%, CRITICAL > 100%, but it has not helped.

The "down" event has this text: "<IP ADDRESS> has stopped responding (No Such Name)"

 

Any ideas on getting it to show "up" and stop flapping?  I'm open to trying anything but I don't have the power to set up some sort of odd routing rules to route some SNMP request to bounce a false "up", or to manually patch + install MIB-2 on the device by myself.  My scope of influence is limited making changes to NPM.

Alert Acknowledgement Report to Include NodeName

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Hello.

 

I am trying to customize a report for the alerts triggered and acknowledged (must include the node that is related to the alert).

Attached  herewith is the SQL script I have created by joining the two tables. The script is executable already.

However, I am not getting any data (please refer to the attached file).

 

Please let me know if I missed anything in the script.

 

Thank you very much.

 

Kind Regards,

Leny

 

janene16, baka matulungan mo ako B1..hahaha . tenchu!

Uptime Reporting

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I am looking at creating some total uptime reporting that aggregates multiple nodes together.

 

I.E. If I have 500 network nodes I want to be able to see the total up-time for all these nodes aggregated together in one roll up number.  I am currently running NPM 11.5.2.

 

Does this type of report exist? 

Nodes in Unknown state after unmanage/manage.

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Hello,

After putting some nodes in unmanaged mode and putting them back into Managed mode we have a strange behavior: some of them still into "Unknown state" even if we can see status on interfaces.... We have also this strange behavior on ICMP devices...

Use only 1-3 SolarWinds products? Only upgraded once before?—We want YOU!

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The SolarWinds User Experience (UX) team is in the process of gathering feedback on the upgrade experience and how we can make it better.  We’ve got some ideas about how, where and what we message about upgrades that we’d love to hear your input on.  If you have 1 hour to spend with us any time the week of August 31, we’d love to hear from you! 

 

People who participate in feedback sessions with UX get 2000 thwack points, but moreover, you will be influencing future versions of Orion and the upgrade process. Plus--we're fun to talk to! 


We’re looking for users who meet all of the following criteria:

  • Only use 1-3 SolarWinds Orion products
  • Have upgraded before, but have only upgraded 1-2 times
  • Have never talked to UX before in feedback sessions (looking for some new people to talk to!)

 

If this is you, and you want to sign up or just learn more about UX feedback sessions, please message me directly via thwack or on my email, kellie.mecham@solarwinds.com.


Thanks!

any experience with HP blade volumes monitoring

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Has anybody experience with monitoring physical disks on HP blades?

I got a question from HP blade user that it does not support snmp so monitoring physical volumes is not possible without HP SM. Is it true? I mean if NPM can not monitor volumes on HP blade?


Multiple Poller Performance: What Works?

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We're coming up on the need for multiple pollers, and the new pollers will be placed in WAN-separated sites.  Naturally I'd like to keep the WAN chatter to a minimum, so I'm wondering how people before me have prevented this from being an issue, since -- as I understand it -- each remote poller will want to frequently discuss life with the main DB located on our first/main Orion server. Some questions:

 

Firstly, is this even a real problem?  Do remote pollers chat that much with the DB? Assuming they do, what seems to be the best solution?

 

The fix I was thinking about was clustering the DB servers and letting each site chat locally, then letting the DBMS replication do the dirty work at some stately scheduled pace.  Of course the problem there is that the data is no longer "live", but at least each local copy is, which also soothes my desire for CYA backups.  Aside from the update delay you also have an alert-awareness delay, but adding remote pollers to the show pretty much guarantees a delay somewhere, so you may as well try to mitigate the delay duration and location.  (As an aside, might there be a way to perform a similar trick with Patch Manager, so that remote hits on that DB are faster too?)

 

I've read the basic Solarwinds docs, but I wanted to hear about real-life experiences.  What are the issues, options, etc. you've run into, and what does / doesn't work?

(If this has been beaten to death before, just point me that-a-ways.)

 

Thanks!

Curtis

Where do you find the fast poll results in the database?

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We're running the Orion 2014.2.1 (NPM 11.0.1) schema of the DB.  I have some nodes that show about 50% packet loss but when I throw WireShark on the polling engine I'm not seeing the same level of packet loss.

 

I'm wondering if the result of the fast poll process is stored in the DB anywhere or if all of that is handled programmatically with only the Nodes.PercentLoss value being placed in the DB?

Storage Array and Performance Report in SRM

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Hi,

 

Good day.

 

I am not sure if this is a limitation at the moment for SRM Reporting.

We have installed SRM Orion Module in  the NPM Server. We have reports for the Storage Array Status which includes IOPS, Capacity Runout etc from the web. We would like to include here the performance report but it isn't available from the variables. Please advise if it is possible or if there are workaround to have this in a single report.

 

Thank you very much.

 

KInd Regards,

Leny

Cisco ASA as a Default gateway?

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There has been over 1 million of Cisco ASAs built and deployed around the world in a past years (good job Cisco!). As not supporting SNMP protocol properly, they often complicate our lives when configured to be Default gateways, not allowing products like SolarWinds User Device Tracker to monitor what's behind. Do you use your ASAs as a Default gateways too? If so, what percentage of your network they route?

Network Discovery starting but hanging

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I have started setting up Orion in a DEV enviromnement.  I am at the point to add nodes.  I setup a list of IP addresses in a text file in order to perform a network discovery.  Everything went fine until the moment I hit the Discovery button.  A little window appears saying "Starting discovery...", but nothing changes.  It seems to just hang there.  This is the 3rd time I try.  The previous 2 times, it timed out, because my RDP session timed outand got disconnected. I am hust trying to perform as a first pass, a simple ICMP discovery. I have no idea, and scourging thwack did not bring any useful hints.  I have attached a shot of the window.

I am currently running NPM 10.4.13.2381, SAM 5.2.0.1300 and Orion Core 2012.2.13.2381

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