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What are the things that Solarwinds cannot do?

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I am reading notes and watched videos about Network Performace usage by solarwinds and almost all, from mapping to interface levels can be monitored. Do you know guys whar are the things that Solarwinds cannot do? Disadvantages? Thank you.


Tell us your "Unknown" devices!

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Sometimes devices show up in Orion as "unknown".  Those devices need to be added to our SysObjectID database.  We know about lots of them, but we'd like to hear which items you need.

 We need:

SysObjectID (which you can find in Node Details) in System Manager.

 
Vendor

Model

Network Atlas - Link Utilization

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Hello Y'all

 

Anyone come across this in the New Network Atlas?

 

I am unable to get untilization stats between two bits of kit..

 

Devices

Cisco ASR 1002 - 15.2(1)S, RELEASE SOFTWARE (fc1) - (SYSOID-1.3.6.1.4.1.9.1.923)

Cisco 7606s -  12.2(33)SRE7, RELEASE SOFTWARE (fc1) (SYSOID-1.3.6.1.4.1.9.1.863)


So I have defined both the physical interfaces that connects the devices together L2 and Layer connectivity is present on said interfaces using a /30 to connect them.


 

From the below you can see that the 7606 can get L3 and L2 utilization to other devices correctly but not to the ASR which I believe is the issue as the L2 Poller does not return a match for this device.

 

 

But the links in question between the ASR and 7606 are showing as down even though it has L2 and L3 connectivity.. I have checked the pollers and it does say that the L2poller does not match on the ASR but L3 does.

 

L2 Poller

 

L3 Poller

 

I was under the assumption that as long as there was either L2 or L3 connectivity it would "ConnectNow"

 

Anyone able to help, would be forever in your debt

NetPath path testing

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How does NetPath test and map the paths data is taking, and how does it calculate the probability of a particular path being used? I'm mainly curious when there are a lot of possible paths - for example, I have a path I'm monitoring that is a strait shot of a bunch of hops, then it breaks out into another provider where there are 12 possible routes between XO and Midco, then from each of those 12 possibilities has three possible routes to the final destination.

 

So how does NetPath trace these routes? We've been having a problem with disconnects from a site and Netpath hasn't caught much, other than about 8% packet loss on one route and 4% on another. I'm guessing that data for the polls could be taking one route while traffic from the site could be taking a different route at the same time?

SSH - NPM 12.0.1 issues?

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So, was rather excited about the NPM SSH to allow folks who aren't on a controlled IP to get into our devices.  We lock them down via an ACL and they want some changes made which would require me changing the ACL which I'd rather not do.

 

So, I checked out this new feature and it seemed to work great.  But the others noticed issues with it where it slows down quite a bit, or doesn't accept keyboard input.  So I started stressing it a bit more.  Noticed if I opened one SSH session to one device it seemed to work mostly ok, maybe some pauses and such.   While this session was still running, opened another to a different device.  This one isn't accepting input at all, while the first is noticeably slow and bursty, ie: it shows nothing on the screen when your typing, but all of a sudden everything you typed is there.

 

Anyone else having issues with it?

 

I have noticed on the server in Task Manager, that while I have 2 SSH sessions opened I see 2 processes called "SSH, Telnet and Rlogin client (32 bit)" in the task list.

Cisco ASR Showing 95% 98% Memory Used.

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Since we are seeing very frequent issue with ASR Memory Consumption . Let me try to explain in a little details.

 

Issue: Cisco ASR Showing 95 % / 98 %  Memory Consumed.

Cisco ASR.PNG

 

 

Troubleshooting :-

When we checked with PollerChecker Tool we found no other Memory Poller are been responded by the Device.


SolarWinds Knowledge Base :: How to Use the Poller Checker Tool

pollerchecker.PNG

ONLY Responded Memory Poller is CiscoGen3


We then checked from the CiscoGen3 Memory poller i found following .


EXPLANATION OF EACH OID TABLE FUNCTION

cisco MemoryPoolName 1.3.6.1.4.1.9.9.48.1.1.1.2

Cisco ciscoMemoryPoolUsed 1.3.6.1.4.1.9.9.48.1.1.1.5

Cisco CiscoMemoryPoolFree 1.3.6.1.4.1.9.9.48.1.1.1.6

 

NAME OF MEMORY

.1.3.6.1.4.1.9.9.48.1.1.1.2.1 = STRING: "processor"

.1.3.6.1.4.1.9.9.48.1.1.1.2.6 = STRING: "reserved"

.1.3.6.1.4.1.9.9.48.1.1.1.2.7 = STRING: "image"

 

TOTAL MEMORY USED BY EACH NAME

.1.3.6.1.4.1.9.9.48.1.1.1.5.1 = GAUGE32: 1791774344

.1.3.6.1.4.1.9.9.48.1.1.1.5.6 = GAUGE32: 134217728

.1.3.6.1.4.1.9.9.48.1.1.1.5.7 = GAUGE32: 66994200

 

TOTAL PORTION OF MEMORY FREE

.1.3.6.1.4.1.9.9.48.1.1.1.6.1 = GAUGE32: 86892544

.1.3.6.1.4.1.9.9.48.1.1.1.6.6 = GAUGE32: 0

.1.3.6.1.4.1.9.9.48.1.1.1.6.7 = GAUGE32: 0

 

CALCULATION :

 

TOTAL USED MEMORY

1791774344 + 134217728 + 66994200 = 1992386272

TOTAL FREE MEMORY

0+0+86892544 = 86892544

TOTAL MEMORY

1992386272 + 86892544 = 2079278816

% MEMORY  UTILIZATION

1992386272 % 2079278816  = 95.8 %

 

/// <summary>

/// Memory poller for devices which support CISCO-MEMORY-POOL MIB (various Cisco devices)

/// <support pollertype="N.Memory.SNMP.CiscoGen3">

/// Poller utilizes GetSubtree request to gather used memory using OID:

/// ciscoMemoryPoolUsed = 1.3.6.1.4.1.9.9.48.1.1.1.5

/// Poller utilizes GetSubtree request to gather free memory using OID:

/// ciscoMemoryPoolFree = 1.3.6.1.4.1.9.9.48.1.1.1.6

/// Used memory is computed as SUM of all ciscoMemoryPoolUsed returned values.

/// Free memory is computed as SUM of all ciscoMemoryPoolFree returned values.

/// Total memory is computed as SUM of used and free memory.

 

 

Conclusion:-

By calculation above provided by the Node OID tables values .


Orion is marked the memory correctly by consuming 95% .

 

However We found the device is responded to following Poller for memory calculation other then the standard Cisco .CISCO-ENHANCED-MEMPOOL-MIB

 

CISCO-ENHANCED-MEMPOOL-MIB

 

Memory Free

Memory Used

.1.3.6.1.4.1.9.9.221.1.1.1.1.20.18788073.1 = COUNTER64: 6196785152

.1.3.6.1.4.1.9.9.221.1.1.1.1.18.18788073.1 = COUNTER64: 2198077384

.1.3.6.1.4.1.9.9.221.1.1.1.1.20.18788073.2 = COUNTER64: 0

.1.3.6.1.4.1.9.9.221.1.1.1.1.18.18788073.2 = COUNTER64: 134217728

.1.3.6.1.4.1.9.9.221.1.1.1.1.20.18788073.3 = COUNTER64: 0

.1.3.6.1.4.1.9.9.221.1.1.1.1.18.18788073.3 = COUNTER64: 60565808

.1.3.6.1.4.1.9.9.221.1.1.1.1.20.26932192.1 = COUNTER64: 4756275200

.1.3.6.1.4.1.9.9.221.1.1.1.1.18.26932192.1 = COUNTER64: 1417358984

.1.3.6.1.4.1.9.9.221.1.1.1.1.20.26932192.2 = COUNTER64: 0

.1.3.6.1.4.1.9.9.221.1.1.1.1.18.26932192.2 = COUNTER64: 134217728

.1.3.6.1.4.1.9.9.221.1.1.1.1.20.26932192.3 = COUNTER64: 0

.1.3.6.1.4.1.9.9.221.1.1.1.1.18.26932192.3 = COUNTER64: 66994200

.1.3.6.1.4.1.9.9.221.1.1.1.1.20.51614490.1 = COUNTER64: 6160363520

.1.3.6.1.4.1.9.9.221.1.1.1.1.18.51614490.1 = COUNTER64: 2234499016

.1.3.6.1.4.1.9.9.221.1.1.1.1.20.51614490.2 = COUNTER64: 0

.1.3.6.1.4.1.9.9.221.1.1.1.1.18.51614490.2 = COUNTER64: 134217728

.1.3.6.1.4.1.9.9.221.1.1.1.1.20.51614490.3 = COUNTER64: 0

.1.3.6.1.4.1.9.9.221.1.1.1.1.18.51614490.3 = COUNTER64: 60565808

.1.3.6.1.4.1.9.9.221.1.1.1.1.20.52690955.1 = COUNTER64: 4381138944

.1.3.6.1.4.1.9.9.221.1.1.1.1.18.52690955.1 = COUNTER64: 1792495240

.1.3.6.1.4.1.9.9.221.1.1.1.1.20.52690955.2 = COUNTER64: 0

.1.3.6.1.4.1.9.9.221.1.1.1.1.18.52690955.2 = COUNTER64: 134217728

.1.3.6.1.4.1.9.9.221.1.1.1.1.20.52690955.3 = COUNTER64: 0

.1.3.6.1.4.1.9.9.221.1.1.1.1.18.52690955.3 = COUNTER64: 66994200

 

 

Resolution

 

We have created Device Poller for such devices (attached )

 

Cisco ASR Memory Poller is attached .

Download  .

Go to Orion Web page > Settings > Manage Nodes >

pollermg.PNG

Import the Poller

You will Notice "Cisco ASR Devices" poller will be included

importp.PNG

Now go to the Node and do "List Resources "

Select the "Cisco ASR Devices" Poller

asrmem.PNG

> Submit

Leave the System running for 10 ~ 15 min for the polling .

confirmed the system is now showing correct memory .

memoryasr.PNG

Monitoring network availaiblity

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First off, want to say that I am new to SolarWinds, so forgive my ignorance.

 

I am using NPM and UDT to monitor all of my network devices, servers, and even workstations. As for the workstations, I only really want to monitor them for hard disk usage and for UDT. But, I have noticed that when workstations are powered off for the night, it is affecting my overall network availability. I have managed to create a custom property and disable up/down alerting on those devices, but they still affect the network availability. Is there a way to separate out the workstations so that the network availability only reports on the network devices and servers?

NPM 12 Upgrade Path

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I'm currently running NPM 11.5.2, NCM 7.4.0, WPM 2.2.0, SAM 6.2.1, and NTA 4.1.2 and would like to upgrade the the latest versions of these products. Putting this configuration into the upgrade advisor, it is telling me that I need to upgrade to NPM 12.0, NTA 4.1.2 and NCM 7.5.0 before upgrading to NPM 11.5.2 NTA 4.2.1 and NCM 7.5.1. Do I really need that step or can I go directly from NPM 11.5.2 to 12.0.1, NTA 4.1.1 to 4.2.1 and NCM 7.4 to 7.5.1?


Custom Property Available in Alert Condition but Not in Actions

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I don't recall seeing this before...  I created a new Node Custom Property, saved it and added values for a Node.

 

Next I created a new Alert Rule and used the new Custom Property in the Trigger Condition.  Alert Manager found the new Custom Property as well as the values I have set on Nodes.

 

But here is where it gets odd...  When I go to Actions and select Email, I cannot access that same new Custom Property either using the "INSERT VARIABLE" feature or by adding it manually using ${N=SwisEntity;M=CustomProperties.<CP Name>}.

 

I would chalk this up to Monday but I started working on this late last week.  So what am I missing folks...?

Sonar Discovery results include Solaris servers with polling address 255.255.255.255?

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2016-10-24 08_52_01-Network Sonar Wizard.jpg

I did a manual import of scheduled network discovery results this morning, and noted that several Linux boxes ( that the Agent reports as Oracle Servers ) had a polling IP address of 255.255.255.255. The servers were already managed by Solarwinds , and had valid "10." polling IP addresses. Has anyone else seen this behavior before? 

 

I went ahead and imported the results. Afterwards, I searched Solarwinds for nodes with IP address 255.255.255.255  and did not get any results.

How are Engine Keep alive record exceptions handled?

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I am (very) occasionally seeing some engine keepalive timeout errors in Event Viewer:

 

There was an error updating the Engine Keep alive record Error Detail-System.Data.SqlClient.SqlException (0x80131904): Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

 

When this exception occurs does Solarwinds try to run the query again, or does it just give up?

Volume utilization change alerts

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Hello everyone!

 

First time posting on Thwack. In NPM I need to create an alert that triggers when the volume % used jumps a certain amount of percentage points during a set period of time. For example, Volume X grew/shrank 14% in the last 12 hours.

 

Has anyone been able to accomplish this?

 

Thanks,

 

Andrew

Universal Device Poller table for bsnDot11EssNumberOfMobileStations

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Hi!

 

When I test out this OID in the universal device poller, i see the values correctly. However, when I do load it on to the Orion Dashboard, it does not give me the correct value.

 

While going through the UDP setup, I checked the "select label" and used SSID. What I was looking for is to give the number of clients connected to each SSID on the WLC 5508.

 

I'm not sure what or where I am going wrong.

 

Any help is appreciated!

 

Thanks!

Sneha

Alerts stop working when the alert owner's account is disabled ?

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Last week I disabled an account and discovered that alerts owned by that account stopped  working. To test the issue, I duplicated the account  and on the summary page it said that it would trigger on one object. Then I went to the original alert's summary page, and it had no such warning.

 

This issue came to light when a critical service went down yesterday morning but the alert was not trigger. The event log showed the application down event, but there was not an alert triggered event. 

 

Has anyone else seen this behavior?

NetPath Best Practices

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I would appreciate anyone assistance.    Looking to implement NetPath at my location.

Trying to understand who would be my best customers. 

Network Team and Application.

Can you please tell me if there is a NetPath users guide?

 

I would like to know best practices in using this tool.  

 

Thanks

David


Transmit Errors

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I have just completed a new installation of NPM 12.01 and I am noticing a significant number of transmit errors on a large number of switch interfaces.    When I look at the interface on the switch it shows up as having no discards !

I don't understand why the port on the switch shows no discards but Solarwinds shows a large number !

 

Below is an extract from Solarwinds Top 15 Errors & Discards and a show interface on the switchport referred to by Solarwinds.

Network Atlas just says connecting and never opens

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Hi Guys,

 

Network Atlas is simply saying connecting.  It never actually connects.  Everything else works great.  I have rebooted the server, reinstalled Network Atlas.  Has anyone ever encountered this before?

Hardware Alert Help

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Hi,

I am looking for a way to get alerted when we have a physical hardware issue, whether it be a drive in a server, power supply, battery, memory, etc.

 

Does anyone have any good examples of how I might be able to do this?

 

Thanks.

Cisco ASR 1006-X Node Details

Search Customer Properties based on "Empty" Field

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Howdy team, this is my first post to Thwack.  I am not a programmer and I am new to SW.  We are installing NPM 12.0.

 

I am trying to create a group that tracks certain custom property fields which are "Empty".  The purpose of this is to identify new devices without proper information easily and efficiently.  It is must more efficient in SQL to do a search for a MATCH, verses DOES NOT MATCH. 

 

I created a Custom Property called "Region" that is

1. Test

2. Required Property

3. drop-down list

Background: I have some Nodes without this Property filled in.  However, I can't perform a search for the nodes that do not have the field filled out.  Below is an attempt to create a build a Group with the Region field blank.  We will have several thousand nodes, and I want my searches to be efficient for SQL.

Is there a way to search for a custom property that is empty?

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