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Using Your Custom HTML Resource To Properly Display SWQL Query Results
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Using Your Custom HTML Resource To Build A Better Way To Navigate Your Custom Views
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NPM 12.3 All Alerts Widget
Hi,
Is it possible to have this widget sort alerts by Active Time by default. Everytime i refresh the page it defaults back to sorting by severity.
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Show us a NOC view and (don't ) get 500 thwack points (we still want to see, points no longer awarded)
The User Experience group wants to see how you've customized your Orion to create your own NOC view, or NOC views you like and are using from other products. What do you like about your NOC view? What challenges, frustrations or issues do you have with it?--Show us your NOC view either here OR email it directly to me at kellie.mecham@solarwinds.com and share your NOC view stories by August 10 and we'll award you 500 thwack points for sharing.
UPDATE: we're no longer awarding points for this, but it's become a really popular post. Please continue to share how you create NOC views, pictures of them, etc with each other as there has been clear value to users in seeing what other users do, but UX can no longer award points for this.
Message was edited by: Kellie Mecham
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_SWQL - Port Mode Report
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High Availability - What's Up?
All,
Here is a correlation of various links and pages from everyone. As I am moving in this direction, I wanted to get a page together so I have one place to refer instead of bouncing around. If you come across a page or good information let me know and I will get it down here.
If you have deployed HA and would like to add to the conversation, please do. I know there are pitfalls and gotch-ya's out there.
Thanks,
CourtesyIT.
Special Thwack-Out to: abdulraheemsidzmad-stevooiram
Start Here: ---> TheAlwaysAwesomeaLTeReGo
Multi-Subnet Failover (WAN/DR) Deployment
Torture Testing High Availability
Second Stop: ---> Excellent @piharrison
Re: SolarWinds High Availability - HA - In a WAN Environment!!!
Thwack Postings:
Let's talk about Solarwinds High Availability. Do you want HA? Why? Do you have it? Why'd you get it? Does it work well?rschroeder
HA Deployement Summary Red On Additonal
Success Center
Which IP address is used as the source? - SolarWinds Worldwide, LLC. Help and Support
User Ideas
Can we have HA VIP used as source IP for Polling all nodes
Virtualization Help
Microsoft
SQL Server Multi-Subnet Clustering (SQL Server) | Microsoft Docs
More to come.....
Feel free to bookmark for future reference
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What We're Working on for NPM (Updated June 1st, 2018)
NPM 12.3 has shipped and we're hard at work building the next release. Here's what we're working on, in no particularly order.
- Cisco ACI Monitoring
- Remote Collector - New, agent based collector for distributed environments and hybrid deployments
- Next Generation Orion Mapping - First version delivered in NPM 12.3 via Orion Platform 2018.2. Working on the next version.
- Centralized Upgrades
- Website & Database Performance Improvements
- Windows Device Guard Support
- SAML Authentication Support
- Replace syslog/trap with the functionality from our new Log Manager product
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Device links discovery in Solarwinds NPM
When we discover network devices in solarwinds, does the links to other network devices in the same network gets auto discovered.
All help appreciated
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NPM 12.2 - UI Perfomance
Using 12.2 Latest HF and the performance is horrible in the UI. I use many enterprise apps with web front ends that handle lots of nodes/data and they seems to be able to render much more quickly than seemly trivial pages in NPM. For example, the 'All settings' page regularly takes 3-5 seconds to load. This is slow as it should be just text based html. I've been looking at it with chrome dev tools and lighthouse and its seems the Javascript and general caching is not optimized at all, For example, this near 1 MB javascript library seems to be being repeatedly downloaded:
This also has the header no-cache on it.
I've a support ticket open and its been indicated to me that this is a known issue.
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Rogue AP detection
Do you have a need to detect rogue APs connected to your network?
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How frequently does NPM log into ASA's for monitoring when the "Advanced ASA Monitoring" box is checked?
I recently discovered that NPM was logging into my ASA's much more frequently than I expected. Every minute.
That seems excessive, and I question if it isn't the result of enabling the special NPM Secret Sauce called Advanced ASA Monitoring?
Do you have any experience with loads of logins to ASA's when the box is checked, or other proof for-or-against this theory?
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Reports - Email Action - HTML
When exporting a report and using the email action for an export as HTML, It looks like all the associated Style Sheets are being sent along with it. This is recent to 12.2 NPM, in 12.1 NPM they weren't being sent along.
Anyone else seeing this? I noticed it because the increase of the email size rose from 66kb to 2mb suddenly. While there's nothing breaking with this, it doesn't seem to be the function intended.
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VPN discriptions on the Alert that is created
When the alert is created, it only shows the IP address of the tunnel that is down. Within the Cisco ASA there is a description associated with the tunnel. How do I make it so that the description is included in the alert along with the IP address?
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Potential ServiceNow Integration Bug Case # - 00162702
Currently, our ServiceNow SolarWinds integration is functioning to an extent but there is one major issue with it.
It changes State values in most cases as it should but I've been able to replicate our issue by doing the following
I bring node down, creates an incident if there isn't one
I bring Node back up, sets incident state to monitoring
I bring the Node back down, sets incident state to active
I bring Node back up, sets incident state to monitoring
Everything is functioning fine up until this point
So lets say we have verified functionality and their monitoring period is up
I set the incident state to resolved (value 6) within ServiceNow
I bring the Node back down, it sends over work notes but it does not send a state value with it
the payload within the Incident Integrations module shows
{"sys_id":"<incident sys_id>","work_notes":"Orion alert has been reactivated."}
with <incident sys_id> being the incidents sys id
I figured that it might be an issue with the orion integration account not being able to update incidents in a resolved state
to test it, i attempt to bring the node back up, it changes the state just fine on over to monitoring
I figure maybe its an issue with solarwinds attempting to update state immediately following someone manually updating state on the incident (maybe it throws it into an acknowledged state and following that, it doesnt update state)
Made sure that Do not execute this action if the alert has been acknowledged already (Recommended) was unchecked so that it will continue to update the incident following (even though it seems to update fine on node going back up using the same action)
Attempted to see if I could get it to change state from resolved immediately following manual resolve using same action
Brought node down, sets state to active
Manually change state to resolved in ServiceNow
Brought node back up, sets state to Monitoring successfully
Issue is with Reopen state specifically following a manual change within ServiceNow to Resolved
Reopen state works otherwise and if i bring node back up and back down, it will set state normally.
It is only immediately following doing a manual update changing the state to resolved that it does not send over an updated state value
I had thought that maybe it could be the Acknowledge State that is playing with it a bit but i set the Acknowledge State to active from resolved and was still getting the exact same issues
I ran a search within the incident integrations module to see if it ever was able to update the state from resolved to something else using that same action
query goes something like this
comment contains state: "6"
comment does not contain incident_state: "6"
payload contains Orion alert has been reactivated
I get 10 results but these are for things running different actions
In the actions, instead of setting incidents to monitoring, they set them to resolved when node goes back up
When they go back down, it is updating to active just fine meaning that its not an issue going from resolved to active using the Reopen state field
So the issue is narrowed down to,
following a manual modification of the state field, Reopen state fails to include state key value pair in the message it sends to update the incidents state
Any assistance would be greatly appreciated with this issue!
We opened a case number with support a few weeks back and recently, they suggested posting here for assistance along with including the case number
This is a huge issue because when nodes go back down following being resolved, no one is being notified because the state is not changing back to active
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Neighbor is down alert swql string shows in alert
In the included alert "Neighbor is down" I added the following swql to show the node caption so we know what the name of the neighbor is. When the IP address does not match a known node then I get the wsql string in the alert email.
Is there a way that If it can't find a node then make it blank?
${N=SWQL;M=SELECT NIP.Node.Caption FROM Orion.NodeIPAddresses NIP WHERE (IPAddress = '${N=SwisEntity;M=NeighborIP}')}
I attached a screen shot of the success and failed query.
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Upgrades Gone Wrong
So I'm on day three of what was suposed to be a simple upgrade. I'm taking NPM 12.1 to 12.2 and SAM 6.4 to 6.6 while removing some products where the license has expired or we aren't finding useful at this time. Additionally, I was looking to eval WPM so I added it to the install list. The first problem I ran into was the installer stuck at "Importing Sample Maps". Initially I removed IPAM and tried again with no luck. Then I removed NCM, VNQM, and UDT. This got me past that point but, there were issues with the web site setup. I ended up blowing away the website completely and allowing the Configuration Wizard to rebuild it. That seemed to work. At this point I had a working primary/core. My envinorment has the Primary, 2-2APEs, and one remote APE. I took the provided installer from the Primary and placed them on the APEs. Initally, they complained that my APE licenses, active and due to expire in 3/2019 according to my Customer Portal, where not active. I made multiple failed attempts through the Primary to sync licenses via the portal provided License Manager. Following a link about reseting licenses, I ended up downoading/installing a standalone license manager tool to the APE. This didn't work either. I tried the same on the Primary which also didn't work. Support tells me that this corrupted me so I guess don't do that!. Support walked me through the deactivation of all my product licenses. I'm told this was neccessary because the sync would not work with the EVAL status that WPM was in. For purposes of getting through this I decided to uninstall WPM. Still, none of my licensed product would reactivate. Support got some license expert on thier end who did some license reseting on thier end and using the portal provided License Manager, I was able to reactivate NPM and SAM but, had to manually add the APEs. There was no sign of WPM so I figured we were good. By my way of thinking we have a working Primary with NPM and SAM. I went to each of the APES and placed the provided installer on them. When running the installer it would fail at a point where it was trying to download a file "UpgradeFix.exe" from the main server. Looking at the installer log file, this was a file supposedly at downloads.solarwinds.com. From each of the APEs, I had no issues using IE to go to that wesite and downloading the file. So I have to assume the its actually trying to get the file from the Primary but, that file does not exist anywhere on it, nor could I figure our where I could put the file where the APE upgrade installer would find it. Support tells me that this file is related to WPM and there must still be remanents of WPM on my Primary. So they send me a "Burn" script. Basically this script wipes the server of any and all Solarwinds products completely. So I run this on the working Primary. After a considerable amount of time it completes. You are admentaly warned not to interrupt the process. I reboot after the burn and reinstall selecting only NPM and SAM, fight through some website configuration issues ending up with a working Primary except for the annoying IE security prompt when opening the UI, which I still have but, will resolve later...I hope. So again, back to the APEs, using the SW portal on an APE, I navigate to the Polling Engines setting and download an installer. When I run it, it pases all the checks but, there it is again, WPM. The installer intends to place WPM on the APE even though there is no WPM. I can't get rid of this thing. I have combed through the Primary removing any and all mentions of WPM from the registry. I have no idea where else to look or what else to do. I've listed this as a question in hopes maybe someone else has had a similar issue and was able to resovle it. Support will get back to me around 1pm my time today after reviewing all the diagnotic information I have provided but, I thought I reach out here to see if I could find some more ideas.
2018-05-22 18:36:16,879 [17] DEBUG (null) SolarWinds.Administration.SystemInfoCollector.Detectors.InstalledProductsDetector.InstalledModulesDetector - Modules detected in msi library: ACTIVEDIAGNOSTICS:1.8.0.287, COLLECTOR:2.13.0.292, CORE:2017.3.5320.1819, CORTEX:1.0.0.4329, DPAIM:11.1.0.1191, DPI:2.4.0.182, HA:2017.3.1.851, JOBENGINE:2.11.0.328, MIBS:1.0.43.0, NETPATH:1.1.1.4015, NETWORKATLAS:1.17.0.177, NPM:12.2.5300.1871, ORIONHA:2017.3.1.3303, ORIONIMPROVEMENT:2.8.0.196, RABBITMQ:1.1.40.0, RECOMMENDATIONS:1.4.0.4855, SAM:6.6.0.3735, SQLCE35:3.5.8080.0, SQLNATIVECLIENT2008:10.0.1600.22, SQLSMO2012:11.0.2100.60, SWA:1.3.0.339, SWIS:2017.3.0.710, VIM:8.2.0.7071, WINPCAPSILENT:4.1.3.3024, WPM:2.2.1.0
This is from the AdminstrativeService log on the Primary, which I beleive the APE installer is using to understand what it shold put on the APE.
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Why do you need more than NPM's interface traffic and NTA's flow analysis
We recently saw that "Cisco NBAR support" was voted #1 enhancement request for NTA - the Network Traffic Analyzer.
Above and beyond NBAR, we are wondering what are your most important needs for advanced traffic analysis techniques such as Network Based Application Recognition-NBAR, Deep Packet Inspection-DPI, Flexible Netflow
More on this topic here
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Using a Custom Property to Calculate a date?
Hi All,
I was wondering if it's possible to have a custom property do a calculation. For example, I have a custom property for the date of the last refresh of the device. I was wondering if I could make a property that just takes that date and adds some number of years to it so I could then have it auto display when the next refresh will be due.
Is this possible in the custom property feature, or do I have to somehow calculate it via script and import the value?
Thanks for any suggestions.
Steve Hart
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Using Your Custom HTML Resource To Build A Better Way To Navigate Your Custom Views
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Ending Support for SQL 2005- Thoughts?
With the end of Microsoft's extended support for SQL 2005 rapidly approaching (Microsoft Product Lifecycle Search) we are investigating the possibility of announcing a future end-of-support for SQL 2005 for the Orion platform. We know the percentage of customers running 2005 dwindles daily, but wanted to pose the question to the community- anyone out there running 2005 that would have trouble migrating to a (slightly) more modern SQL version?
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